E-commerce and Digital Sales Officer

About the Role

A prominent food manufacturing company in Accra is looking for an ambitious and result-focused E-commerce and Digital Sales Officer. The successful candidate will be responsible for expanding the company's online sales, enhancing its digital footprint, and fostering customer engagement.

Primary Responsibilities

• Oversee and update the company’s e-commerce website and digital storefronts.
• Boost online sales by implementing digital marketing initiatives and promotional strategies.
• Manage social media channels and produce compelling, customer-focused content.
• Supervise online order management ensuring prompt fulfillment.
• Enhance website content for search engine optimization and improved user experience.
• Handle customer inquiries, collect feedback, and maintain the company’s online reputation.
• Use analytics tools to monitor website traffic, sales metrics, and evaluate digital campaign success.
• Develop and nurture partnerships with online marketplaces and delivery services.
• Assist in launching new products and executing digital branding campaigns.

Candidate Requirements

• A Bachelor's degree in Marketing, Business Administration, Digital Marketing, E-commerce, Information Technology, or a related discipline is required.
• Between 2 to 5 years of professional experience in e-commerce, digital marketing, or online sales roles.
• Previous work experience within the food, FMCG, or consumer goods sectors is advantageous.
• Comprehensive understanding of e-commerce platforms, social media marketing, SEO, Google Analytics, and digital advertising techniques.
• Excellent communication skills, strong analytical abilities, and customer service orientation.
• Proficient with Microsoft Office applications.

Desired Attributes

• Innovative with a strong drive for achieving results.
• Excellent organizational skills coupled with problem-solving capabilities.
• Attention to detail and a customer-centric approach.
• Capable of working autonomously and meeting set deadlines.

Additional Information

Interested candidates are encouraged to send their resume and cover letter to the provided company email before July 15, 2026. Only those shortlisted will be contacted for further proceedings.