Director - Technical Delivery (.Net)

Overview

We are looking for a seasoned Director of Technical Delivery specializing in .Net technologies to lead comprehensive Application Development & Maintenance (ADM) programs for a global strategic client based in Bengaluru. This senior leadership role involves overseeing end-to-end delivery, managing large offshore teams, and nurturing long-standing client partnerships.

Key Responsibilities

• Oversee the complete delivery lifecycle of major ADM initiatives focused on Microsoft technologies.
• Lead and mentor offshore teams consisting of over 100 engineers, technical leads, architects, and project managers.
• Develop and sustain strong, trust-based relationships with client stakeholders to ensure exceptional customer satisfaction.
• Implement delivery governance procedures including planning, risk management, quality assurance, and progress reporting.
• Promote engineering excellence by adopting modern software engineering methods, automation, DevOps practices, and ongoing improvements.
• Drive adoption of AI technologies within engineering teams, fostering a culture that encourages innovation and operational excellence.
• Set up and reinforce Agile frameworks ensuring adherence to best practices across projects.
• Provide technical leadership through architecture guidance, innovation initiatives, productivity enhancements, and technology modernization.
• Build high-performing teams via coaching, mentoring, succession planning, and employee engagement activities.
• Manage financial aspects of projects including budgeting, forecasting, profitability analysis, and resource allocation for both Time & Material and Fixed Price models.
• Identify opportunities for business growth within accounts and contribute to solution proposals and account expansion efforts.
• Prepare and deliver executive dashboards, delivery status reviews, and strategic updates to senior client executives.
• Collaborate cross-functionally to ensure project success and maintain ongoing customer satisfaction.

Required Qualifications and Experience

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 18 years' experience in IT services including application development and delivery management.
• Proven track record managing large-scale ADM engagements based on Microsoft technologies.
• Experienced in leading global delivery teams of 100+ professionals.
• Strong knowledge of Agile methodologies, project governance, and program management.
• Skilled in managing senior client stakeholders and delivering executive-level communications.
• Competent in handling Fixed Price and Time & Material contract types.
• Experienced in financial management including budgeting, forecasting, revenue monitoring, and resource planning.
• Background in promoting engineering best practices, innovation, automation, and AI integration.
• Excellent leadership, decision-making, conflict resolution, stakeholder management, negotiation, and communication abilities.

Preferred Certifications and Additional Skills

• Project Management Professional (PMP) certification is preferred.
• Agile certifications such as Certified ScrumMaster (CSM), PMI-ACP, SAFe Agilist or equivalents are desirable.
• Experience with AI-enabled software engineering and delivery transformation initiatives.
• Prior involvement in proposal development, solution design, and account growth strategies.
• Exposure to the EdTech domain is a bonus but not mandatory.

Core Competencies

• Strategic leadership and client relationship management
• Program and delivery leadership with focus on engineering excellence
• Agile governance and AI-driven digital transformation
• Financial planning and commercial management
• Talent development and executive stakeholder management
• Risk management, quality assurance, innovation, continuous improvement
• Business growth and account management