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Shopee

Business Intelligence Executive - Quality Operations

Shopee

Singapore ・ フルタイム

最初に応募しよう

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求人情報
1
投稿済み
1週間前
作業モード
在任中
教育
学士号
再開する
応募必須

勤務地

仕事内容

Job Overview

This role involves planning, executing, and managing improvements in operational processes along with ensuring high-quality standards. The executive will actively track, document, and report key performance indicators (KPIs) while addressing quality concerns per company guidelines.

Key Responsibilities

  • Design and lead enhancements in operations processes and deliverables.
  • Track, document, and report operational KPIs to support continuous improvement.
  • Analyze and resolve quality-related issues following organizational standard operating procedures.
  • Monitor and manage risk procedures, maintain problem logs, and communicate significant issues to management and product development teams.
  • Deliver training and support to operations staff covering systems, company policies, procedures, and essential workflows.

Qualifications and Skills

  • Bachelor's degree in Business, Data Science, Statistics, or related field preferred.
  • Proficient computer skills, especially in database management.
  • Strong analytical thinking, problem-solving, and decision-making capabilities.
  • Certifications like Six Sigma, Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA) considered advantageous.
  • Impeccable attention to detail with a commitment to maintaining high accuracy and quality standards.
  • Hands-on approach to understanding business and industry dynamics to foster meaningful data insights.

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