Business Analyst - Digital & Transformation

Role overview

This opportunity is for two Business Analysts at mid and senior level to join a fast-moving Digital & Transformation function in Auckland. The position is centered on delivering strategic technology and data programmes that improve efficiency, strengthen customer experience, and support business expansion.

You will contribute across a broad mix of initiatives rather than a single project, so the role suits someone who is comfortable navigating several workstreams within a changing digital environment.

What you'll do

• Partner with stakeholders on complex digital and transformation programmes to collect, shape, and record business and technical needs.
• Run workshops and provide support throughout the full business analysis lifecycle.
• Help improve business analysis methods, workflows, and delivery practices over time.

Projects you may contribute to

• Data-focused programmes such as migration, warehousing, and improvements to governance.
• Rebuilding websites and enhancing digital user experiences.
• Introducing an enterprise analytics and business intelligence solution.
• Rolling out enterprise platforms such as Procurement, CRM, HRIS, and ERP.
• Managing complex integrations between key systems such as CRM, eCommerce, and Point of Sale.
• Supporting broader cross-functional digital transformation initiatives.

Experience and strengths

• Strong background in facilitating workshops and eliciting requirements.
• Capability to lead or assist with user acceptance testing and training.
• Hands-on experience with large technology implementations, including ERP, CRM, Salesforce, and integration work.
• Exposure to data initiatives such as migration, warehousing, and governance or privacy-related work.
• Clear, confident communication skills and the ability to work with stakeholders at every level.
• A collaborative style, openness to feedback, and the ability to influence decisions and outcomes.
• Comfort working in both Agile and Waterfall delivery settings.

Why this role could appeal to you

• Take part in high-impact digital transformation work.
• Work alongside experienced teams in a supportive environment.
• Have a direct role in shaping strategic outcomes and business results.
• Benefit from a flexible, contemporary workplace with room to grow professionally.

Eligibility

Applicants need to be located in New Zealand and have a valid work visa to be considered. As there may be a large number of applications, only candidates selected for the next stage will be contacted.

Additional information

The company notes that it has spent more than 30 years shaping the contracting experience, backed by strong contractor support, exclusive benefits, and a digital platform for accessing services.