Operating Director

Overview

Cornerstone Caregiving, the largest privately owned provider of in-home care, is seeking an Operating Director to lead and expand their Sioux Falls, SD branch. This pivotal full-time role entails managing branch operations with the support of the corporate homebase and a network of peers, to deliver compassionate and quality home care for seniors. The company emphasizes empowering seniors to age with dignity in their own homes while supporting the franchise network's growth nationally.

Key Responsibilities

• Lead the branch independently, with ongoing corporate training and support.
• Design and implement marketing strategies to position Cornerstone as the preferred in-home care provider in the area.
• Establish and nurture partnerships with referral sources including hospitals, hospices, and senior living communities.
• Manage hiring, onboarding, and staffing logistics, including scheduling and ensuring continuous shift coverage.
• Conduct client in-home assessments and maintain strong client relationships to guarantee satisfaction.
• Oversee financial management including budgeting and profit and loss monitoring.
• Cultivate a positive workplace culture, incentivizing and motivating the team to uphold high morale.

Qualifications and Skills

• Proven leadership with prior experience in team management.
• Track record of achieving sales and business development targets.
• Able to perform autonomously in a dynamic and fast-paced environment.
• Entrepreneurial mindset with direct involvement in recruitment and staff supervision.
• Strong interpersonal and communication capabilities.

Desired Attributes

• Preference for a role beyond traditional 8-5 desk jobs.
• Motivated by the opportunity to be financially rewarded based on performance.
• Enjoys solving complex problems in a fast-moving setting.
• Values autonomy while appreciating supportive corporate resources.
• Demonstrates grit, resilience, and enthusiasm for challenges.

Compensation and Benefits

• Competitive starting salary designed to establish and grow the office.
• Quarterly profit-sharing of 20% based on the office’s financial performance.
• Paid health, dental, and vision insurance coverage.
• Company-provided vehicle with gas expenses paid.
• Cell phone stipend provided.
• Unlimited paid time off, subject to corporate approval.
• Comprehensive initial corporate training and ongoing development support.

Employee Testimonials

Employees frequently commend the supportive management, positive workplace culture, and meaningful impact on clients’ lives. Many highlight flexibility in scheduling and appreciation through rewards and recognition as significant benefits of working with Cornerstone Caregiving.

Additional Information

This position is based onsite in Sioux Falls, SD, and requires autonomous leadership with corporate support available as needed.