Mid-Market Account Director - Talent Solutions

About the Company

LinkedIn stands as the largest global professional network designed to generate economic opportunities for all members worldwide. Its diverse products facilitate meaningful connections, skill advancement, exciting career discoveries, and valuable insights daily. The company is deeply invested in fostering transformational growth for its own workforce by nurturing a culture centered around trust, inclusivity, care, and enjoyment, where every individual has the chance to thrive.

Work Environment

This role operates in a hybrid model, combining remote work and on-site days at LinkedIn offices, adapted to meet the evolving business needs of the team while emphasizing trust and cultural connection.

Role Overview

The Account Director will serve as a trusted consultant focusing on the Mid-Market client segment, delivering value through Talent and Learning solutions. This position requires a strategic sales approach that balances revenue goals with client advocacy to ensure customer success and long-term growth.

Key Duties

• Conducting thorough research on clients' organizations to prepare insightful and relevant discussion points prior to meetings.
• Employing open-ended, layered questioning strategies to fully understand and clarify client goals and challenges beyond surface details.
• Developing and nurturing relationships with multiple client stakeholders across various organizational levels and departments.
• Adapting communication style and content to suit the unique needs of different stakeholders.
• Offering solutions-focused recommendations aligned with customer objectives rather than just products.
• Maintaining integrity in all sales and client interactions.
• Facilitating client decisions by promoting shared visions and highlighting value propositions that resonate with all stakeholders.
• Exercising business acumen when crafting and negotiating commercial agreements.
• Leveraging data and insights to support investment proposals and manage customer objections effectively.
• Proactively managing churn risk through a customer-centric mindset.
• Engaging clients continuously to validate and clarify value delivery, adjusting strategies to maximize return on investment.
• Identifying opportunities for growth by enhancing customer value.
• Applying thorough business understanding in account planning, considering economic, industry, and company specifics with a customer-first perspective.
• Mapping key account stakeholders to gauge relationship strength and develop targeted outreach strategies.
• Collaborating closely with colleagues and cross-functional teams to ensure outstanding customer outcomes.
• Seeking assistance and demonstrating humility when encountering challenges or unfamiliar scenarios.
• Maintaining discipline in territory and account planning, forecasting, and quota management.
• Utilizing CRM systems and sales tools proficiently to manage the entire sales cycle effectively.

Required Qualifications

• A minimum of four years in sales roles relevant to this position.

Preferred Qualifications

• Experience with HR-related software platforms.
• Bachelor's degree or equivalent in a related discipline.
• Knowledge of SaaS sales and experience with Dynamics/D365 platform.
• Background in selling IT solutions.
• Familiarity with software contract terms ensuring fair agreements.
• Strong negotiation capabilities and accurate sales forecasting skills.
• Proven success managing revenue targets and crafting effective sales strategies.
• Excellent communication skills paired with forecasting proficiency.
• Proven ability to acquire and manage high-level business clients within a highly engaging sales environment.
• Aptitude for data-driven decision making and influencing stakeholders.
• Capability to evaluate business openings and understand prospective buyer needs.
• Skills to coordinate comprehensive business closures with accurate understanding of client requirements.
• Experience incorporating multiple partners and leadership team members in competitive sales, positioning products effectively against competitors.

Suggested Professional Attributes

• Expertise in sales prospecting and business case development.
• Ability to build relationships across multiple threads in an organization.
• Strong influencing skills at various organizational levels.
• Exceptional active listening abilities.

Compensation

The expected pay range for this position is between 125000 and 180000 USD OTE annually, with actual compensation reflecting individual skills, experience, certifications, and location. Additional remuneration could include performance bonuses, stock options, benefits, and other incentives.

Equal Opportunity and Accessibility

LinkedIn actively promotes diversity and inclusion in its hiring practices, ensuring consideration without regard to race, gender, age, disability, or other protected categories. The company provides reasonable accommodations during the application and interview processes to candidates with disabilities, such as alternative communication formats or assistance services, upon request. Accommodation requests receive responses within three business days. LinkedIn also complies with fair chance hiring ordinances and federal pay transparency requirements.

Legal and Compliance Information

Prospective candidates can find detailed information regarding data privacy policies, verification notices, and employee rights through official LinkedIn resources.