Medical Office Assistant

About Infinity Health and the Role

Infinity Health, a division of the Chiniki Group of Companies, is a leading provider of rehabilitation services in Canada, particularly focusing on First Nations communities across British Columbia, Alberta, and Ontario. Founded in 2009, the organization is dedicated to delivering culturally informed, community-focused healthcare to underserved and remote populations. This part-time Medical Office Assistant position is based in Edmonton, Alberta, at 10130 111 Street NW, offering the chance to join a committed healthcare team that supports reconciliation and community healing.

Job Responsibilities

• Welcome patients with warmth and respect, serving as the first point of contact.
• Manage incoming calls by answering, screening, prioritizing, and redirecting as necessary.
• Accurately maintain and update electronic medical records and process patient intake documentation.
• Handle billing processes, payments, and insurance paperwork efficiently.
• Ensure the seamless flow of patients through the clinic to maintain operational efficiency.

Qualifications and Requirements

• Certification as a Medical Office Assistant is mandatory.
• Previous experience in a medical office or clinical environment is preferred.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office applications like Word, Excel, and Outlook.
• Strong organizational skills with an ability to adapt and solve problems in a dynamic, fast-paced setting.
• Excellent communication and interpersonal abilities.
• Availability to work flexible hours including evenings and weekends.
• CPR and First Aid certification considered an advantage.

Additional Information

The position primarily runs during weekdays, Monday to Friday, but requires availability during evenings and weekends to support clinic operations. Pay ranges from $17 to $28 per hour depending on experience. Joining Infinity Health means becoming part of an Indigenous-owned organization that reinvests over half its profits to provide free healthcare services to marginalized populations, offering a meaningful opportunity to contribute to reconciliation and community welfare.