Hostess

Job Overview

Step into a role where your presence lights up the guest experience. As a Restaurant Host at Hilton, your primary duty is to welcome and escort patrons, not just facilitating their visit but enriching it by delivering warm, memorable hospitality that enhances their entire stay.

Key Duties and Responsibilities

• Provide outstanding initial impressions by greeting guests warmly and understanding their requirements promptly and professionally.
• Manage seating logistics efficiently by assigning seats, overseeing the seating chart, and monitoring dining activity to ensure smooth operations.
• Offer exceptional customer service by quickly responding to inquiries and accommodating special requests with knowledge and attentiveness.
• Contribute to operational tasks including opening and closing duties, and supporting service preparation such as restocking and organizing silverware.

Qualifications and Values

Hilton values individuals who embody passion for genuine hospitality, uphold integrity, inspire leadership, foster teamwork, take ownership, and maintain focus with a sense of urgency to positively impact every interaction.

About Hilton

As a pioneer in the hospitality industry, Hilton has welcomed over 3 billion guests globally, guided by its vision to spread warmth and light through exceptional service. The company maintains an award-winning culture recognized globally as one of the world’s best workplaces. This role invites candidates looking to start or advance their careers in an environment committed to personal growth and excellence.

Team Support and Benefits

At Hilton, team members receive extensive support and benefits that emphasize wellbeing including:

• Exclusive travel discounts allowing up to 110 nights at world-class hotels with rates starting at $40 USD per night.
• Paid parental leave for eligible employees, inclusive of partners and adoptive parents.
• Access to a Crisis Concierge providing practical and emotional support during difficult times.
• Comprehensive mental health resources including free counseling through the Employee Assistance Program where eligible.
• Note that the availability of benefits may differ based on employee location and applicable employment terms.