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Customer Support Executive
Thane, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 18,150 – INR 22,150 / month
- Openings
- 1
- Posted
- 3 ore fa
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate can apply including freshers and experienced candidates.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Career Guideline, a KPO company, is recruiting for a Customer Support Executive to join the Altice inbound voice process team focused on troubleshooting laptops and printers. This role welcomes fresh graduates or those with experience for a position based in Airoli, Thane.
Key Responsibilities
- Handle inbound calls related to troubleshooting issues with laptops and printers.
- Provide effective customer support and resolution via voice communication.
Candidate Requirements
- Open to graduates, both freshers and experienced candidates.
Compensation and Benefits
- CTC is approximately ₹20,100 with deductions for ESIC of ₹350 and transport of ₹1,600.
- In-hand salary around ₹18,150 plus ₹4,000 night shift allowance and up to ₹7,000 monthly incentives, totaling about ₹22,150.
- Home pickup and drop facility for commute convenience.
- Medical insurance coverage up to ₹3 lakhs is provided.
- Work schedule includes 5 working days per week with 2 rotating weekly offs.
- Shift timing is from 4:30 PM login to 1:30 AM logout with a 9-hour work duration inside this window.
Additional Information
Contact HR Shilpa at 9136283188 for further details.
Minimum education
Bachelor's Degree
How they work
Problem Solving
Adaptability
Customer Focus