Customer Assistant

Role Overview

Joining as a Customer Assistant offers a valuable opportunity to embark on a career with us, whether you are entering the workforce for the first time or bringing prior retail experience seeking a new challenge. This position involves working onsite and reporting directly to the Assistant or Store Manager. Your duties may include assisting at tills, advising customers, and managing inventory in the back shop.

Key Responsibilities

• Provide excellent customer service by listening attentively, answering queries, offering tailored product advice, recommending additional items, and facilitating smooth shopping experiences.
• Promote current in-store promotions and loyalty schemes to inform and benefit customers.
• Ensure operational efficiency by maintaining product displays, delivering prompt service at tills, and assisting with stock management.
• Collaborate with team members to maintain a clean, organized, and welcoming store environment that reflects pride and professionalism.

Required Skills and Attributes

• Ability to thrive in a dynamic, fast-paced setting.
• Effective communication and active listening skills.
• Strong team spirit and collaborative approach.
• Attention to detail in customer interactions, recognizing how small actions can enhance experiences.
• A genuine enthusiasm to act as a proud representative of the brand and help customers select optimal products.

Preferred Qualifications

• Previous experience in customer care or retail service is advantageous but not mandatory.

Benefits

• Access to a pension scheme (PRSA).
• Partial paid maternity leave.
• Opportunity to earn discretionary annual bonuses.
• Attractive employee discounts.
• Flexible benefits program tailored to individual needs.

Company Commitment

We are committed to fostering an inclusive and supportive workplace where all employees can be themselves and excel. As an equal opportunity employer, we celebrate diversity and strive to provide a positive environment for all team members.

Additional Information

If selected, candidates will be invited to attend an in-store interview within two weeks. Although the vacancy is part-time, flexible arrangements such as job shares can be discussed during the application process. Reasonable adjustments will be made during recruitment to support applicants’ needs.