Communications Designer

About Salesforce

Salesforce is the leading AI-powered CRM platform that emphasizes human-agent collaboration to foster customer success. We blend ambition with action, technology with trust, and innovate continuously to transform the future of work. Join us as we lead workforce transformation in the agentic era through AI-driven solutions.

Role Overview

We invite you to become part of our Professional Services Organization's proposal services team, functioning as an internal creative agency. We collaborate with Customer Success teams to develop impactful, high-quality proposals and creative assets, ranging from graphics and product marketing materials to social media content, all designed to enhance the Salesforce customer experience.

Key Responsibilities

• Create engaging, accessible, and user-focused designs across multiple formats such as web graphics, presentation slides, campaign visuals, and enablement materials.
• Manage design projects from initial concept through final delivery and quality assurance.
• Employ strong content structure and visual simplicity to effectively support storytelling across editorial, video, and product formats.
• Partner with strategists, editors, video producers, and other collaborators to bring creative ideas to fruition.
• Interpret stakeholder objectives, content aims, and user research to develop compelling visual content.
• Maintain consistent application of the Salesforce brand while contributing to evolving style guides and templates.
• Organize and prioritize multiple concurrent design assignments in a fast-paced, fully remote setting.
• Offer constructive feedback during design reviews, mentor peers, and help advance team standards and best practices.
• Stay current with design trends, accessibility norms, and leverage creative tools, including AI-powered design technologies where suitable.

Required Qualifications

• Over five years' experience in graphic design, visual communication, or a related creative discipline.
• A compelling portfolio exhibiting dynamic and effective design rooted in user experience and content strategy.
• Proficiency with Adobe Creative Cloud tools (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
• Deep knowledge of branding and experience designing across various media such as digital, print, presentations, social, and motion graphics.
• Strong collaborative abilities and excellent communication skills; proactive in sharing work and receptive to feedback.
• Experience thriving in a collaborative creative environment partnering cross-functionally with editorial, video, UX, and related teams.
• Adept at handling multiple deadlines and working independently within a remote and asynchronous workflow.
• Demonstrated leadership in guiding design projects involving contractors, including clear communication, actionable feedback, and alignment among stakeholders.
• Experience mentoring other designers is essential.
• A degree or equivalent experience is required; assessments will include various forms of relevant experience such as leadership roles, volunteer work, or military background.

Preferred Skills

• Expertise in motion design or familiarity with After Effects.
• Knowledge of Salesforce products and the broader ecosystem.
• Understanding of responsive design principles and exporting web-ready assets.

Additional Information

We encourage candidates to apply for no more than three roles within 12 months to ensure a streamlined application experience. Salesforce values inclusivity and equal opportunity in employment, maintaining non-discrimination policies that assess all candidates purely on merit and qualifications regardless of race, gender, age, disability, or other protected characteristics.

Competitive annual base salaries range from $164,000 to $261,500, excluding bonuses and benefits. Salesforce provides comprehensive benefits including paid time off, health coverage, parental leave, disability insurance, 401(k), and employee stock purchase programs.

If accommodations are needed during the recruitment process, candidates should request them accordingly.