Assistant Manager - Staffing & Recruitment

Role overview

This position sits within Talent Acquisition and Recruitment for the staffing and recruitment industry. The Assistant Manager will oversee complete recruitment operations, guide a recruiter team, ensure timely hiring closures, maintain client partnerships, and help meet overall hiring goals. The role is centered on securing strong talent, streamlining hiring workflows, and lifting team output.

Key responsibilities

• Manage and coach a recruiter team to meet hiring targets.
• Handle complete recruitment activity for both permanent and contract staffing needs.
• Work with clients to understand staffing requirements and recommend suitable hiring approaches.
• Assign open positions to recruiters and track day-to-day progress.
• Identify candidates through job boards, social channels, employee referrals, and internal talent pools.
• Review profiles, conduct interviews, and prepare shortlists based on client expectations.
• Arrange interviews and coordinate communication between clients and candidates.
• Support offer release, salary discussions, and onboarding coordination in a timely manner.
• Monitor recruitment measures such as TAT, closures, offer-to-join ratio, and recruiter productivity.
• Build and sustain client relationships while sharing regular hiring status updates.
• Address issues involving candidates, clients, and recruitment workflows.
• Ensure adherence to company policies and recruitment standards.
• Train, guide, and encourage recruiters to improve performance.
• Compile daily, weekly, and monthly recruitment reports for leadership.

Skills and knowledge required

• Strong command over end-to-end recruitment.
• Team leadership and people management capability.
• Client servicing and relationship-building skills.
• Clear communication and negotiation ability.
• Talent sourcing across job portals, social platforms, and referral networks.
• Interviewing and candidate evaluation skills.
• Ability to manage multiple priorities and deadlines.
• Analytical thinking and reporting skills.
• Working knowledge of MS Excel, MS Office, and ATS/CRM systems.

Qualifications

A bachelor’s degree in Human Resources, Business Administration, or another relevant field is required. An MBA or PGDM in HR is preferred.

Experience

Candidates should have 4 to 7 years of experience in staffing, recruitment, or talent acquisition. Prior team-handling exposure of 1 to 2 years is preferred. Experience in bulk hiring, lateral hiring, and client management will be an advantage.

Performance expectations

• Achievement of monthly hiring targets.
• Team productivity and individual recruiter performance.
• Time-to-fill (TAT).
• Offer acceptance and joining ratio.
• Client satisfaction.
• Candidate experience.
• Revenue contribution from successful closures.

Preferred candidate profile

The preferred applicant will have experience in a staffing consultancy or recruitment agency, be comfortable in a target-oriented environment, demonstrate strong leadership and people-management skills, and show sound problem-solving, decision-making, and stakeholder management ability.

Additional information

Department: Talent Acquisition / Recruitment. Industry: Staffing & Recruitment. Reports to: Recruitment Manager / Operations Manager.