Air Logistics Operational Care Specialist

About the Role

Join Kuehne+Nagel's Freight Forwarding team as an Air Logistics Operational Care Specialist based in Brisbane, Queensland. This position focuses on managing end-to-end air shipment logistics, ensuring timely delivery, compliance, and high-quality service for customers. Your efforts will help deliver vital goods like medicines and machinery parts, making important moments possible worldwide.

Company Overview

Kuehne+Nagel is a leading global logistics provider, known for innovative supply chain solutions. The Australian branch promotes an inclusive, collaborative culture, recognized consistently as a great workplace. Employees engage with dynamic teams fostering innovation and growth.

Key Responsibilities

• Guarantee operational excellence by fulfilling customer promises across all air freight shipments.
• Accurately process and monitor all related cargo documentation ensuring compliance with regulations.
• Coordinate effectively with the Operational Care Centre, gateways, warehouses, and customs for smooth shipment handling.
• Identify and resolve issues promptly, supporting inspections and maintaining uninterrupted operations.
• Contribute to continuous performance tracking, efficiency improvements, and organizational transformation initiatives.

Qualifications and Skills

• Strong understanding of freight forwarding procedures and regulatory frameworks.
• Demonstrated experience in air logistics operational roles.
• Excellent communication abilities and problem-solving mindset.
• Experience with Kuehne+Nagel systems and operational models is advantageous.
• Highly collaborative team player with adaptability in fast-paced work settings.
• Proactive and detail-oriented approach to process improvement and challenge resolution.

Employee Benefits

• Competitive pay structure to reward your expertise and dedication.
• Access to corporate rates for private health insurance.
• Free annual flu vaccination program to support employee health.
• Inclusive gender-neutral parental leave policy.
• Long-service awards recognizing loyalty and commitment.
• Novated leasing programs to support personal transportation needs.
• Participation opportunities in charity and volunteering events.
• Flexible working arrangements promoting work-life balance.

Additional Information

Kuehne+Nagel values transparency and professional integrity; unsolicited candidate profiles from recruitment agencies without agreements will not be accepted and no fees will be paid. Join a company where your career contributes to global logistics impacting everyday and critical lives with a stable and engaging environment.