Account Executive, Public Safety

Job Overview

Genetec specializes in video management, access control, and license plate recognition technologies, primarily focusing on Public Safety and Public Administration sectors. Our Unified Genetec Solution offers an extensive product portfolio designed to support agencies in achieving their operational objectives and workflow optimization.

Role Summary

As the Account Executive (AE) for Public Safety/Public Administration, you will manage the territories of Idaho, Utah, Washington, and Oregon. Your goal is to understand customers' specific operations and goals and tailor Genetec's solutions to fit their needs.

Key Responsibilities

• Manage existing customer relationships by identifying opportunities to expand Genetec product use, improving platform adoption, and encouraging customers to become advocates.
• Develop new business by proactively seeking potential customers, understanding their buying journey, promoting grant programs, and positioning Genetec in relevant RFPs.
• Collaborate with partners, sales engineers, subject matter experts, and the partner account executive to create account plans, target accounts, and align strategies with customer demands.
• Participate in trade shows and user group events focused on Public Safety and Public Administration to enhance customer relationships and market presence.
• Maintain disciplined CRM activities, update product knowledge continuously, and utilize internal processes and systems to support the AE role effectively.

Qualifications

• In-depth knowledge of Public Safety and Public Administration agency operations, compliance, and workflows.
• Established network within these verticals.
• Experience selling to decision-making committees and navigating complex procurement processes.
• Strong understanding of the Genetec platform’s alignment with customer operations.
• Familiarity with industry trade shows, associations, and publications relevant to the vertical.
• Insight into public sector procurement processes and requirements.
• Ability to anticipate market and product needs based on vertical trends.
• Exceptional organizational and territory management skills, including frequent travel.

Performance Metrics

• Growth through existing customer expansions.
• Acquisition of new customers.
• Development of strategic technology partnerships.
• Generation and conversion of leads.
• Increase in end-user references and their quality.
• Active participation in user groups.
• Effective use of CRM and accurate forecasting.
• Continuously expanding product and industry knowledge.

Compensation and Benefits

• Competitive salary package with 401(k) matching.
• Access to a Tuition Reimbursement Program for training.
• Flexible work schedule promoting work-life balance.

Additional Information

We value diversity and encourage applicants from varied backgrounds to apply, even if not all qualifications are met. Only shortlisted candidates will be contacted. Recruitment agencies and head-hunters are requested not to submit applications.