Virtual Athletic Trainer

Role Overview

Protera Health is hiring a full-time Athletic Trainer to support patients managing back, neck, and joint pain through a fully remote care model. In this role, you will act as a dependable point of contact for patients, helping them stay engaged, informed, and supported throughout their musculoskeletal care journey.

You will work as part of a multidisciplinary clinical team made up of physicians, advanced practice providers, physical therapists, and wellness coaches. The position combines live virtual patient visits with ongoing asynchronous communication to help coordinate care and improve outcomes.

About Protera Health

Protera Health is a health-tech startup focused on changing how musculoskeletal care is delivered. The organization uses a holistic, team-based approach supported by patient tracking technology and personalized care planning. Its mission is to treat patients with the same level of care and attention they would give their own loved ones.

The company aims to help people reduce pain, restore function, and improve daily quality of life while also lowering avoidable healthcare use and cost.

What You Will Do

• Act as the main guide and contact person for patients throughout their care experience.
• Lead virtual sessions that educate, encourage, and support patients in meeting their health goals.
• Help patients follow the individualized care plans created by the clinical team.
• Encourage adherence to home exercise programs and share guidance that supports healthier lifestyle habits.
• Spot issues that may reduce patient engagement and work on practical ways to improve participation.
• Track patient progress and raise any clinical concerns to the appropriate care team members.
• Educate patients on pain science, nutrition, sleep, ergonomics, stress control, behavior change, and other wellness topics relevant to musculoskeletal health.
• Work closely with the broader care team to support strong patient outcomes.
• Contribute to clinical conversations, quality improvement work, and other operational initiatives as needed.

Requirements

• Current certification as an Athletic Trainer (ATC).
• At least 2 years of experience in a healthcare role with direct patient interaction.
• Background in musculoskeletal or orthopedic care.
• Experience working in a multidisciplinary healthcare setting.
• Experience handling a large volume of one-on-one patient interactions.
• Strong communication, organization, and time management abilities.
• Ability to educate patients effectively, build trust, and keep them motivated.
• Comfort using technology and adapting to new digital health tools.
• Dependable high-speed internet connection and a quiet, professional home workspace.
• Ability to work from within the United States.

Preferred Experience

• Prior experience with virtual care or telehealth services.
• Exposure to digital health or startup healthcare environments.

Benefits

• Work from home with a fully remote setup.
• Equity opportunities tied to company growth.
• Healthcare coverage.
• Paid time off.
• Separate sick leave.
• 401(k) plan.
• The chance to directly improve patient lives while helping shape the future of virtual musculoskeletal care.

Additional Information

This role is full-time and fully remote. Candidates must live in the United States. The employer notes that the job description may change as organizational needs evolve. Protera Health is an equal opportunity employer and promotes an inclusive workplace where all employees are treated with dignity and respect.