Receptionist

About the Role

Associa BC seeks a dedicated full-time, permanent Receptionist based in Surrey, British Columbia. This position calls for a well-spoken individual with exceptional customer service skills who can efficiently juggle multiple tasks in a dynamic workplace. The role centers on managing all incoming communications professionally and welcoming walk-in clients warmly while providing general administrative support.

Key Responsibilities

• Warmly greet and direct all visitors with professionalism
• Answer phone calls efficiently and transfer them to the appropriate parties
• Support special administrative assignments as needed
• Organize and manage conference room scheduling
• Review and distribute incoming messages from email and voicemail systems
• Handle mail according to company and client protocols
• Maintain cleanliness and orderliness of the lobby area
• Perform other duties assigned by management

Candidate Requirements

• Proficient in Microsoft Office suite including Word, Excel, and Outlook
• Excellent communication skills, both verbal and written, including phone etiquette and interpersonal interactions
• Strong customer service orientation
• Familiarity with business writing conventions such as grammar, punctuation, structure, and spelling
• Ability to understand and execute verbal and written instructions accurately
• Knowledge of operating standard office equipment such as copiers and phone systems
• Understanding of company policies, procedures, and forms
• Demonstrated discretion and confidentiality in handling sensitive information
• Effective time management with the ability to prioritize tasks under pressure

Benefits and Perks

• A 37.5-hour workweek
• Annual salary ranging from 36000 to 38000 Canadian dollars
• Paid vacation, personal time off, and sick leave
• Two additional paid statutory holidays
• Employer-funded extended health and dental insurance coverage
• Access to the Benefits Plus wellness program
• Opportunities for career advancement through internal learning and promotion
• An award-winning workplace culture certified "Great Place to Work" for six consecutive years