Fire Alarm Dispatcher

About Amentum and Role Overview

Amentum, a global leader in advanced engineering and professional services for the US government and allied sectors, is recruiting a Fire Alarm Dispatcher to support a distinctive U.S. Navy program based on Diego Garcia island.

Key Responsibilities

• Monitor fire alarm systems continuously, responding rapidly to all alarm signals based on established emergency procedures.
• Handle incoming emergency calls, effectively prioritizing, categorizing, and dispatching fire service personnel to incident locations.
• Operate communication tools including radios, telephones, and computer-aided dispatch (CAD) systems to coordinate emergency responses.
• Maintain clear and continuous communication with responders by providing real-time updates during emergencies.
• Precisely log all call details, dispatched units, and subsequent actions for accurate reporting and record-keeping.
• Oversee the proper functioning of alarm systems, swiftly identifying faults and reporting them for quick resolution.
• Assist with monitoring system alarms and managing scheduled maintenance to minimize downtime or prevent faults.
• Work collaboratively with Fire and Emergency Services to ensure smooth coordination during all emergencies.

Minimum Qualifications

• High school diploma or equivalent educational qualification.
• Required certifications: Telecommunicator I and II plus Hazmat Awareness, per relevant standards, with new hires acquiring these within the first 12 months to perform independently.
• Between 1 to 3 years of experience in emergency dispatch, fire communications, or related fields.
• Capability to remain composed under emergency pressure, dispatching personnel swiftly and accurately.
• Skillful in operating communication equipment including radios and CAD systems.
• Strong organizational aptitude to maintain thorough records of dispatch and alarms.
• Excellent verbal communication skills to convey clear, concise information.
• Must pass contract medical assessments and maintain fitness throughout deployment.
• Ability to acquire and sustain necessary facility access credentials.

Preferred Qualifications

• Experience working in challenging overseas environments (OCONUS) with diverse multinational teams.
• Valid driver's license for the host country.
• Appropriate country visa aligning with U.S. Department of State Foreign Clearance Guide.
• Background in fire service dispatch within government, military, or emergency response organizations.
• Familiarity with U.S. Navy or Department of Defense fire and emergency dispatch protocols.
• Advanced emergency dispatch, communication system, or situational response certifications or training.

Additional Responsibilities

Safety

All employees must foster a culture of safety, completing training, participating in emergency duties, and contributing to safety teams to sustain a secure working environment.

Quality

Staff are expected to uphold the organization’s quality standards, ensuring services meet customer expectations and adhering to quality system protocols and contractual demands.

Procedure Compliance

Employees must fully understand and execute all operational, safety, quality, and environmental policies and procedures relevant to their roles.