Telesales Executive

Job Overview

Join Buildrich Construction Equipment Pvt. Ltd. as a Telesales Executive, managing inbound customer communications and converting inquiries into sales while building lasting client relationships.

Key Responsibilities

• Respond promptly to inbound customer queries via phone, WhatsApp, email, and website channels.
• Utilize online platforms like IndiaMART, Justdial, and Google to generate and assess potential leads.
• Engage with prospective clients to understand their needs and suggest suitable products and services.
• Effectively communicate, present, and negotiate to convert inquiries into confirmed sales.
• Foster and maintain strong customer rapport to encourage repeat business.
• Conduct follow-ups with both new leads and existing customers to enhance sales potential.
• Keep customer data, inquiries, and sales activities current within the CRM system.
• Develop quotations, collaborate with internal teams, and oversee smooth processing of orders.
• Meet daily, weekly, and monthly targets related to sales and lead conversions.
• Prepare daily sales reports and monitor lead progression and conversion metrics.
• Deliver superior customer service by resolving issues and ensuring satisfaction.
• Continuously update knowledge regarding products, market trends, and competitors to identify fresh business opportunities.

Compensation

The role offers a monthly salary range between 15000 and 28000 INR.