एक्स
Technical Support Engineer
Xylosma Software Private Limited
Bengaluru, Karnataka, India · पूरा समय
अप्लाय करने वाले प्रथम बनिए
- अनुभव
- कोई
- वेतन
- INR 15,000 – INR 20,000 / month
- उद्घाटन
- 1
- की तैनाती
- एक घंटा पहले
- कार्य मोड
- कार्यालय में हूँ
- फिर शुरू करना
- आवेदन करना आवश्यक है
आप कहाँ काम करेंगे
नौकरी का विवरण
Role Overview
We are seeking a Technical Support Engineer to join Xylosma Software Private Limited in Bengaluru. This role involves delivering efficient technical assistance to clients through various communication channels including WhatsApp, email, phone, and remote sessions.
Key Responsibilities
- Facilitate onboarding procedures and assist in initial setup processes for clients.
- Troubleshoot and resolve a range of technical issues faced by users.
- Support API and webhook integration processes to enhance product functionality.
- Provide timely, dependable customer service with a focus on quality and reliability.
Additional Information
The role emphasizes prompt and effective problem resolution while maintaining excellent client interaction standards.