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Overview

Join Abu Dhabi Commercial Bank's Group Business Service (GBS) division, a team dedicated to excellence and innovation. At ADCB, we celebrate diversity and foster professional growth while maintaining a strong commitment to quality, risk management, and customer experience. As part of GBS, you'll collaborate with business partners to drive the bank's digital evolution and deliver exceptional service.

Key Responsibilities

Lead design and delivery of advanced AI platforms, including Conversational AI and enterprise knowledge solutions, providing technical guidance and maintaining consistency across projects.
Create and manage reusable frameworks facilitating integration with digital and mobile channels, ensuring secure, reliable, and scalable AI interactions compliant with enterprise and regulatory standards.
Design intelligent automation systems for banking processes such as KYC, compliance, customer support, and risk monitoring, ensuring effective workflows and continuous monitoring aligned with business and risk objectives.
Oversee deployment and operation of Generative AI, large language models, and embedding models, standardizing procedures for deployment, monitoring, and scaling while guiding prompt engineering, fine-tuning, and evaluation to guarantee responsible, reliable model use.
Implement MLOps best practices including automated retraining, monitoring, drift detection, and enforce safeguards for fairness, security, explainability, and regulatory compliance; monitor KPIs to foster ongoing operational improvements.
Provide technical leadership on cloud-based AI/ML pipelines leveraging Azure and AWS platforms, ensuring consistent architectural designs, secure data management, and performance standards.
Utilize Generative AI principles, design modular code, and apply containerization and DevOps methodologies such as Docker and CI/CD pipelines for scalable, automated deployment.
Evaluate and integrate emerging AI technologies and tools (e.g., LangChain, CrewAI, Pinecone, Azure OpenAI, Bedrock) to enhance enterprise capabilities.
Manage and lead the AI engineering team in alignment with ADCB’s human resource policies, ensuring goal achievement and adherence to departmental standards and quality requirements.
Promote a culture of continuous improvement, motivating team members to participate in change initiatives and maintain high service standards.
Uphold ADCB’s service standards and demonstrate commitment to delivering superior customer and stakeholder experiences.

Candidate Profile

Minimum 7 years of leadership experience in AI/ML engineering, platform development, or large-scale digital product engineering, ideally with exposure to digital-only banks or major digital transformations.
Proven track record deploying enterprise-scale AI/ML solutions in banking or financial services, with hands-on experience in Conversational AI, agent deployment, and scaling Generative AI platforms.
Bachelor’s degree in Computer Science, Artificial Intelligence, Software Engineering, Statistics, Mathematics, or related quantitative disciplines; Master’s degree in AI/ML preferred.
Technical expertise in AI/ML engineering, including deep learning, large language models, multimodal models, retrieval augmented generation (RAG), vector databases, and agent-based systems.
Proficiency in NLP/NLU, recommendation engines, and personalization techniques.
Strong skills in Python programming; experience with QL/NoSQL, GraphQL, REST, FAST APIs; cloud platforms (Azure, AWS); and MLOps tools such as Docker, Kubernetes, CI/CD pipelines.
Familiarity with data platforms including data lakes, knowledge graphs, vector databases, and business intelligence tools like Tableau, Power BI, or Superset.
Innovative mindset embracing emerging trends such as foundation models, reinforcement learning with human feedback (RLHF), and agentic AI.
Ability to rapidly prototype solutions ensuring enterprise-level scalability and security.
Excellent communication skills and aptitude for stakeholder engagement.
Active participation in AI communities and contribution to open-source projects is advantageous.

Benefits and Work Environment

Competitive salary supplemented by performance-based variable pay schemes.
Comprehensive benefits including market-leading medical coverage, group life and personal accident insurance, paid leave and travel allowances, preferential loan rates, staff discounts, and education assistance for children at select job levels.
Flexible work arrangements with options for remote work, aligned with job requirements and eligibility.
Rich opportunities for continuous learning and development, including instructor-led courses, extensive e-learning resources, on-the-job training, and professional growth programs.

Additional Information

ADCB is committed to fostering a respectful, supportive, and disciplined working environment that supports your career goals and personal development.

Senior Manager - AI Engineering