Sales Associate - New Plymouth, NZ

About the Role

Mountain Warehouse is seeking a passionate Sales Associate to join their New Plymouth retail team. This role focuses on delivering exceptional customer service within a collaborative, community-oriented environment. You'll ensure smooth store operations while upholding health, safety, and high presentation standards. This position is for 4 hours weekly, with potential for additional hours.

Key Responsibilities

• Collaborate effectively with team members, fostering a supportive and inclusive workplace.
• Engage in discussions and problem-solving to contribute innovative ideas for team success.
• Support and train new and existing colleagues by sharing knowledge and skills.
• Assist with daily store operations, ensuring policies and procedures are followed.
• Process customer transactions efficiently across multiple payment types.
• Maintain a clean, organized, and visually appealing sales floor with well-stocked attractive displays.
• Stay knowledgeable about products, promotions, and pricing to advise customers accurately.
• Help implement in-store promotions and displays to boost sales and enhance shopper experience.
• Build strong customer relationships by understanding their needs and providing tailored solutions.
• Address customer questions and concerns promptly and professionally, ensuring satisfaction.
• Represent the brand enthusiastically, creating a welcoming shopping atmosphere.
• Collaborate to meet and exceed sales targets, contributing to a motivated work environment.
• Support management by identifying opportunities for store growth and improvements.

Desired Attributes

• Dedication to excellent customer service.
• Passion for retail with eagerness to share enthusiasm.
• Strong communication skills paired with a friendly and approachable nature.
• Energetic, motivated, and focused on completing tasks efficiently.
• Reliable, trustworthy, and effective as a team player.

Benefits

• Monthly performance bonus scheme with achievable targets to supplement base pay.
• 50% discount on products plus a biannual uniform allowance.
• Up to 20 days of annual leave per year, based on a full-time 5-day schedule.
• Generous referral incentives for colleague recommendations.
• Stable, supportive, and successful workplace environment.
• Recognition awards for length of service.

Additional Information

This role does not currently offer visa sponsorship; applicants must have the legal right to work in New Zealand.

Application deadline: 30 August 2026.