Porter

Position Overview

Lodestone House is seeking a committed Porter to support the smooth functioning of operations at Chartwells, working full time with a contractual commitment of 35 hours per week and 42 weeks per year. This role offers an excellent chance for career advancement within a company that values and rewards its team members.

Key Responsibilities

• Maintain cleanliness and tidiness in the lobby and other public areas.
• Assist housekeeping, restaurant, and banqueting staff with room setups and furniture relocation.
• Perform certain reception duties such as booking theatre tickets and making restaurant reservations.
• Respond promptly to customer requests as needed.
• Run errands as required.
• Ensure customer safety by placing or removing wet floor or paint signage.

Desired Candidate Profile

• Flexible and able to accommodate shifting priorities effectively.
• Strong communication skills with the ability to establish positive relationships.
• Experience in delivering excellent customer service.
• Proactive decision-maker focused on customer needs.
• Capable of managing work pressure efficiently.
• Exemplifies punctuality and reliability consistently.

Additional Information

Chartwells, part of Compass Group UK&I, operates over 6,000 venues and supports employee growth through competitive pay, attractive benefits, and extensive learning opportunities. The company is dedicated to fostering a diverse and inclusive workplace where all individuals are supported to thrive and succeed.