Transport Operator

About the Role

Join Superdrug, a company dedicated to accessible health and beauty, prioritizing both customers and team members. We foster a dynamic, fun environment where delivering excellent service and value is paramount.

Key Responsibilities

• Conduct thorough briefings and debriefings for driving teams to communicate essential information and gather feedback.
• Prepare store delivery bags and keep store instructions updated.
• Coordinate with various departments and support units to ensure smooth transport operations.
• Verify that vehicles and trailers are roadworthy by adhering to site defect procedures.
• Act as the primary contact for drivers regarding delivery questions, breakdowns, or emergencies.
• Liaise with maintenance and recovery services to manage vehicle breakdowns.
• Communicate with stores about schedule disruptions, delays, or failures.
• Support other transport functions and provide holiday or absence coverage as needed.

Candidate Profile

• Thrives in a fast-paced, constantly evolving environment.
• Result-oriented with strong capability to meet deadlines.
• Adept at building strong professional relationships.
• Self-driven with the ability to operate independently.
• Honest, dependable, and deeply committed to their role.
• Possesses a strong work ethic with keen attention to detail.
• Positive attitude and openness to acquiring new skills.

Qualifications and Experience

• Minimum of 12 months experience as an administrator or operator in a transport setting is essential.
• Familiarity with Telematics and Transport Management Systems is beneficial.
• Flexible to undertake varied tasks within the transport operation as directed by management.
• Detail-oriented with a calm and confident approach to handling transport-related challenges.
• Excellent attendance and time management record.
• Both teamwork and independent work capabilities.
• Commitment to maintaining high health and safety standards, promoting a safe work environment.

Benefits and Working Conditions

• 33 days of annual leave, increasing to 38 days with tenure, inclusive of bank holidays.
• Two staff discount codes usable by the employee and a family member or friend.
• 30% discount on Superdrug's own brand products available in-store and online.
• Company pension with matching contributions and bonus opportunities.
• Access to Wagestream for flexible pay access.
• Part of a larger retail group including Savers, The Perfume Shop, and Three UK, under A.S. Watson Group.
• Comprehensive learning and development programs available.

Additional Information

Working hours are 40 per week on a 4 x 10-hour shift pattern, operating 4 days on and 3 days off, scheduled between 6am–4pm or 10am–8pm including weekends and bank holidays. This position is a fixed-term contract lasting until 31 December 2026.

Salary offered: £32,270 per annum.