Shift Manager - Fast Food Restaurant

Position Overview

This permanent role is based in Yarmouth, Nova Scotia, Canada, requiring 35 working hours weekly primarily at a fast food restaurant. The language spoken is English.

Responsibilities

• Oversee and coordinate activities of food preparation and portioning staff.
• Provide training to staff on job responsibilities, hygiene, and safety protocols.
• Calculate needed ingredients and supplies for meal preparations.
• Ensure food quality and service meet established standards.
• Handle customer complaints and concerns effectively.
• Maintain detailed records including inventory, maintenance, sales, and waste.
• Develop and manage employee work schedules.

Supervision

Manage a team size ranging from 5 to 10 individuals.

Work Environment and Physical Requirements

• Fast-paced setting requiring ability to work well under pressure.
• Combination of sitting, standing, walking; prolonged standing periods and physical activities such as bending, crouching, and kneeling are common.

Candidate Profile

• Focus on customer satisfaction.
• Strong interpersonal and communication skills.
• Adaptability and flexibility.
• Ability to work effectively within a team.

Experience and Education

• Minimum of 7 months but less than one year of relevant experience.
• Secondary school diploma or equivalent work experience.

Working Conditions

• Shift timing options include morning, evening, night, flexible, weekend, and on-call with opportunities for overtime.

Benefits

• Dental and healthcare plans available.

Inclusion and Support Programs

• Welcomes and supports newcomers or refugees affected by conflicts or disasters, assisting with credential recognition.
• Youth-oriented training, mentorship, and networking opportunities provided.
• Cultural competency training ensures an inclusive workplace for Indigenous employees.
• Implements equitable hiring practices to prevent discrimination against visible minorities.