Service Technician

About ASSA ABLOY Entrance Systems

ASSA ABLOY Entrance Systems (Pedestrian) is a worldwide leader in access solutions, recognized for its innovation, integrity, and dedication to quality standards. The company operates globally with nearly 63,000 employees in over 70 countries, enhancing safety and accessibility in physical and virtual spaces.

Role Overview

We are currently looking for a Service Technician in New South Wales, Australia. The position involves performing service and maintenance tasks across our product range, ensuring safety, reliability, and high-quality results for our clients.

Key Responsibilities

• Conduct servicing, inspections, and maintenance according to Australian Standard AS5007 and internal company procedures.
• Accurately complete and submit service documentation within designated timelines.
• Effectively communicate service results to customers and internal stakeholders.
• Oversee management and responsible use of spare parts, tools, and company vehicles.
• Adhere to workplace health and safety (WHS), Safe Work Method Statements (SWMS), Personal Protective Equipment (PPE), and site-specific safety protocols.
• Be available for after-hours standby, call-outs, and overtime tasks as necessary.
• Promptly report any safety incidents, hazards, or risks encountered in the field.
• Participate and engage in toolbox talks, training sessions, and company programs.
• Perform other duties as assigned to support smooth operational activities.

Candidate Profile

• Possess a trade qualification or comparable technical expertise.
• Demonstrate strong technical aptitude and problem-solving capabilities; prior experience with automatic door systems is highly advantageous.
• Hold a current driver's license.
• Exhibit proficient digital literacy with meticulous attention to documentation detail.
• Have excellent customer service skills and clear communication abilities.
• Flexible to work outside conventional business hours when required.

Benefits and Opportunities

• Opportunity to work within a global market-leading organization.
• Competitive salary package alongside attractive benefits.
• Access to ongoing training and development programs.
• Organizational emphasis on safety, quality standards, and career progression.
• A collaborative and supportive workplace culture encouraging professional growth.

Our Commitment

At ASSA ABLOY, our people drive our success. We empower our workforce to achieve their career goals through continuous feedback and learning opportunities. We foster a diverse and inclusive culture that values varied perspectives and experiences.