Sales Development Representative

About OpenText

OpenText stands as a global frontrunner in information management, driven by a corporate culture that emphasizes innovation, creativity, and teamwork. As a member of their team, you will collaborate with some of the world's most prestigious companies, engage with complex challenges, and contribute to initiatives shaping the future of digital transformation. At the core of everything OpenText does is AI, advancing innovation and empowering digital knowledge workers. The company seeks individuals whose talents AI cannot replace to help pioneer the future of information management.

Role Overview

OpenText has established global Centres of Excellence for Sales Development, focusing on top-tier cloud software technologies and solutions. You will join a dynamic, social, and high-efficiency team collaborating to attract and qualify prospects considering OpenText products. This role involves cold calling, emailing, and engagement via social media and video. A thorough grasp of B2B lead generation and business development is essential.

This quota-driven position is ideal for motivated and tech-savvy candidates seeking to develop a career path in sales, presales, solution consultancy, or leadership within a global software organization. Comprehensive onboarding, ongoing coaching, and personalized growth opportunities will be provided.

Key Responsibilities

• Partner with Account Executives to strategize territory plans aimed at discovering, nurturing, and qualifying sales pipeline.
• Convert qualified leads to sales-qualified opportunities and revenue.
• Support sales and solution consultant teams to move opportunities through the sales funnel.
• Balance prospecting activities between outbound targeted outreach and follow-up of inbound leads from marketing campaigns.
• Engage prospects through cold calling, emailing, and social outreach in target accounts.
• Maintain accurate contact and lead information using Salesforce and other research tools.
• Track and report all lead generation activities and pipeline contributions through Salesforce and Outreach platforms.
• Qualify leads based on defined criteria and standardized prospecting procedures.
• Provide regular updates on sales activity and pipe progression.

Qualifications and Skills

• Proven ability to meet activity and performance goals.
• Excellent communication skills with capability to build rapport and engage prospects.
• Independent and collaborative work approach.
• Positive, proactive attitude toward prospecting and continuous learning.
• Adaptability to fast-paced environments.
• Strong organisational and time management abilities.
• Detail-oriented and goal-driven mindset.
• Commitment to learning and development within a sales context.
• Prior experience with CRM software, such as Salesforce, is advantageous but not mandatory.
• Fluency in Bahasa Indonesia is a plus but not a requirement.

Additional Information

This role is based in Singapore and requires a minimum of four days onsite per week initially, transitioning to five days onsite by September 2026. Preference will be given to candidates who do not require work sponsorship in Singapore.

OpenText promotes a diverse and inclusive workplace beyond legal compliance, embracing all individuals regardless of cultural background, race, gender identity, sexual orientation, age, disability, or other protected categories. Candidates requiring reasonable accommodation during the recruitment process are encouraged to reach out.