Retail Customer Service Associate - AI Trainer

About the role

This position is for an experienced retail customer service professional who can contribute to training AI systems. The work involves checking how AI chatbots perform, assessing the soundness of their reasoning, and identifying issues that can help improve overall model quality.

The role calls for a very strong level of writing, editing, and content creation ability. Backgrounds in communications and journalism are also relevant, alongside related fields.

Contracting advantages

• You can select the projects you want to take on and decide when you work.
• The work is completed on your own schedule, using your personal computer, from home.
• Project pay starts at USD 25–30+ per hour, and some assignments may include bonus pay.

Responsibilities

• Assign writing and editing tasks to AI chatbots and review the results they produce.
• Assess AI-generated outputs for accuracy, quality, and overall performance.

Qualifications

• Strong fluency in English at a native or bilingual level.
• Sharp attention to detail.
• Excellent grasp of grammar, style, and brand tone.
• A Bachelor's degree that is underway, completed, or currently being pursued is preferred, though not mandatory.

Additional information

Payment is processed through PayPal, and no fee will ever be requested from applicants. Any currency conversion from USD will be handled by PayPal. This opportunity is open only to applicants located in Ireland. The engagement is an independent contractor arrangement.