Prison Support - HMP Grendon and Springhill

Overview

Join His Majesty's Prison and Probation Service as an Operational Support Grade (OSG) at HMP Grendon and HMP Springhill located in Kingswood, England. This role involves supporting the daily functioning of a busy prison through various operational tasks combining administrative and physical activities.

Key Responsibilities

You will undertake security procedures such as searches at the entrance gate, manage incoming deliveries, supervise visitors, monitor phone communication, and oversee CCTV operations. The role also includes physically demanding duties, including lifting, carrying, and escorting vehicles within the prison environment. Shift work is required, including weekend and night shifts, to ensure smooth prison operations. Driving is a core part of the job, and holding a valid UK driving license is mandatory.

Candidate Profile

No formal qualifications are required, but effective communication skills and the ability to remain calm under pressure are essential. You will need good judgment, practical sense, and a willingness to work collaboratively as part of a team. While direct prisoner contact is usually limited, occasional interactions may occur depending on the location.

Career Development

This position provides valuable insight into prison operations and can be a stepping stone towards other careers in the prison service, including eligibility for the OSG to Prison Officer conversion program.

Benefits and Additional Information

• An attractive salary of 29,432 annually
• Starting annual leave of 25 days, increasing to 30 days after 10 years of service on a pro-rata basis
• Nine additional days off for bank, public, and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Participation in the Civil Service pension scheme
• Season ticket loans, retail discounts, an Employee Assistance Program, and the Cycle to Work scheme