People Products & AI Automation Lead

About the Role

We are seeking an experienced Principal for People Products & AI Automation to join the People team and elevate our HR technology ecosystem. This senior individual contributor position will be based in our Singapore office and requires leading the configuration, advancement, and operational excellence of global People technology systems. The role intersects HR, analytics, automation, and AI, demanding a proactive, data-focused, and highly organized professional. You will collaborate with People Leadership, People Services, PBPs, and IT to transform manual and fragmented workflows into efficient automated processes, as well as steer strategic AI transformation projects while supporting daily operational needs.

Key Responsibilities

• Manage and continuously optimize key HR systems, notably HiBob (HRIS) and Greenhouse (ATS), ensuring system integrity and comprehensive integration.
• Lead the AI and automation strategy by designing and scaling automation infrastructure and managing AI budgets for compliant use of large language models within HR workflows.
• Create, maintain, and refine People data metrics across the employee lifecycle and develop clear, impactful dashboards to support leadership and board reporting.
• Drive end-to-end system integration projects, including custom enhancements and new tool rollouts from initial requirements through deployment and adoption.
• Serve as an internal product owner by translating organizational needs into technical requirements, managing backlog, and prioritizing initiatives for business value.
• Work with People Services and PBPs to identify and eliminate manual, resource-intensive processes such as onboarding, compliance checks, and approval workflows.
• Implement rigorous data governance standards across platforms, guaranteeing data accuracy, access management, and audit compliance.

Required Expertise and Skills

• Over 5 years of hands-on experience in HR Technology and HRIS management, particularly with HiBob.
• Proven ability to develop robust automation and integrations using low-code/no-code platforms (like Workato, Zapier, n8n, Power Automate) and custom REST API integrations.
• Strong foundation in data modeling, data quality, and business intelligence tools such as Power BI and dbt; capable of constructing both data schemas and intuitive visual reports.
• Practical knowledge and curiosity toward applying AI and large language models in HR, understanding where AI benefits or limitations exist and designing human-in-the-loop systems.
• Exceptional communication skills, able to explain complex technical subjects to non-technical stakeholders, facilitate change, and develop scalable system solutions.
• A proactive mindset with strong ownership and organization skills, managing complex roadmaps while remaining adaptable to hands-on technical tasks and daily operations.

About Thunes

Thunes is a global payment network that enables instant transfers in over 140 countries and more than 90 currencies through its proprietary Direct Global Network. It connects multiple payment methods including mobile wallets, bank accounts, and cards, providing unmatched speed, control, visibility, security, and cost-efficiency. Global clients include gig economy platforms, super-apps, fintechs, and financial institutions. Headquartered in Singapore, Thunes operates offices worldwide in cities such as Barcelona, Dubai, London, New York, and more.