People & Culture Coordinator

Company Overview

Radisson Hotel Group is among the world's leading hotel groups, featuring ten unique hotel brands and operating over 1,500 hotels across more than 95 countries. The group embraces the ethos "Every Moment Matters" with a signature "Yes I Can!" service culture.

People are central to our success and future growth. Our team members are true creators of memorable moments, fostering a culture and environment that enable everyone to excel daily, everywhere.

Role Overview and Responsibilities

• Respond to employees' inquiries and offer assistance; escalate sensitive or complex issues to the People & Culture Manager.
• Manage the candidate database by organizing CVs and ensuring it remains current.
• Assist managers with employee-related concerns and support documentation preparation such as invoices and other People & Culture paperwork.
• Coordinate with various departments to follow up on People & Culture requests.
• Create and maintain comprehensive employee files ensuring all necessary documentation is complete and up-to-date.
• Track and pursue missing or expiring employee documents, including IDs, certificates, contracts, and bank details.
• Safeguard employee files, maintaining confidentiality and organization.
• Draft employee letters and job offers using standardized templates.
• Collaborate with the Government Relations Officer to manage employee contracts and required documents.
• Facilitate onboarding and offboarding processes, confirming completion of required documents, checklists, and clearance procedures.
• Monitor key dates such as probation reviews, contract expirations, ID renewals, municipality cards, and certifications; prepare monthly expiry reports for management.
• Support tracking and addressing attendance concerns, reporting issues appropriately.
• Assist with internal communications including announcements, memos, and notices pertaining to People & Culture.
• Promote employee engagement initiatives such as surveys, recognition programs, celebrations of birthdays, national holidays, and other events.
• Propose ideas and organize activities to enhance employee experience and cultivate a positive work environment.
• Maintain records for employee lockers and oversee cafeteria feedback and complaints, liaising with relevant departments as needed.
• Update employee notice boards to ensure current information is displayed.
• Manage documentation for casual labor companies including IDs, attendance records, and invoicing.
• Support Government Relations by preparing employee documents on request.
• Contribute to other People & Culture-related projects and activities as assigned.
• Uphold strict confidentiality of all employee data and comply with hotel policies, procedures, and standards.
• Execute additional duties delegated by the People & Culture Manager.

Qualifications and Skills

• Applicants must be Saudi Nationals.
• Possess a bachelor's degree or diploma in Human Resources, Business Administration, Hospitality, or a related discipline.
• Prior experience in a People & Culture, HR, or similar capacity, preferably within the hospitality sector.
• Strong verbal and written communication skills in English.
• Proficiency with Microsoft Office suite, especially Word and Excel.
• Excellent organizational capabilities and time management.
• High attention to detail with ability to maintain precise employee records.
• Ability to handle confidential information with integrity and discretion.
• Effective interpersonal skills conducive to collaborating across departments and employees.
• A positive mindset, team-oriented attitude, and eagerness to learn.

Additional Information

Joining Radisson Hotel Group offers the chance to be part of an environment that values hospitality, inclusivity, and career growth. Employees benefit from international and local perks, such as substantial discounts on hotel stays, food and beverage, spa services, and access to employee resource groups fostering diversity and inclusion.

We welcome applicants from diverse backgrounds and are committed to accommodating any needs during the application process.