Onboarding Specialist

About Help at Home

As the leading provider of premium home care services nationwide, Help at Home is committed to enabling our clients to live independently, safely, and with respect within their own residences. We believe the home serves as the center for well-being, care coordination, and meaningful experiences that profoundly affect lives.

Role Overview

We are looking for a dedicated Onboarding Specialist to join our team and help drive impactful change in the care community across the country. This role provides an opportunity to contribute meaningfully while supporting the future direction of care services.

Key Responsibilities

• Ensure all new employees comply with company, federal, and state employment regulations.
• Oversee onboarding processes for assigned candidates, ensuring timely and accurate profile creation within relevant systems.
• Conduct employment eligibility verification, including background checks, discretionary risk assessments, I-9 completion, EPS staff verifications, Social Security validation, certification confirmations, and other necessary screenings.
• Manage applicant records within the Applicant Tracking System and gather all required employee documents, verifying their accuracy.
• Keep management updated on any policy changes affecting the division.
• May perform other administrative duties such as maintaining confidential document files and attending team and company training sessions.

Candidate Profile and Qualifications

• Displays empathy, maturity, and team-oriented behavior with excellent verbal and written communication skills.
• Self-driven, dependable, detail-focused, respects confidentiality, and comfortable managing sensitive information while adhering strictly to policies.
• Possesses intermediate to advanced computer capabilities, especially in Microsoft Office applications like Word, Excel, and PowerPoint.
• Educational background includes a high school diploma or GED minimum; bachelor's degree in business, psychology, communications, human resources, or related disciplines is preferred.
• Previous experience in recruitment or onboarding and familiarity with applicant tracking systems is favorable.

Physical Requirements

• Capable of maintaining stationary sitting positions for prolonged periods.
• Strong communication skills to effectively exchange information with others.

Additional Information

This role reflects typical duties and responsibilities but is not exhaustive. Reasonable accommodations can be provided for individuals with disabilities to perform essential job functions.

Help at Home is an Equal Employment Opportunity employer, committed to fair consideration of applicants regardless of race, gender, ethnicity, religion, age, disability, veteran status, or other legally protected characteristics.

Compensation and Benefits

• Hourly pay rate of $21.00 USD.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement savings plan
• Paid time off and recognized holidays
• Access to employee assistance programs and wellness activities
• Flexible work options to support a healthy work-life balance