International Non-Voice Customer Support
Chennai, Tamil Nadu, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 2 semaines
- Mode de travail
- Au bureau
- Éducation
- Tout diplômé
- Admissibilité
- Freshers who are graduates.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Company
Sutherland is a global organization focused on business and digital transformation, helping clients improve customer experiences across the full engagement journey. With more than 35 years in operation, the company combines industry knowledge, optimization methods, proprietary and partner platforms, analytics, automation, and digital services to deliver efficient, scalable solutions. Its clients span healthcare, insurance, banking and financial services, communications, media and entertainment, technology, travel and logistics, and retail. The organization has 212 unique inventions tied to patent grants in the US and UK and employs around 40,000 people worldwide.
Role Overview
This opening is for an International Non-Voice Customer Support role based in Chennai. The position is aimed at fresh graduates and involves customer support work in either voice or non-voice format, depending on communication skills.
Eligibility
This opportunity is open only to freshers who are graduates.
Key Responsibilities
The selected candidate will support customers through voice and non-voice channels as required. The role calls for handling customer interactions professionally and maintaining clear communication in English.
Required Skills and Qualifications
Candidates must have strong verbal and written English communication skills. They should also be comfortable working in night shifts or rotational shifts and accepting rotational weekly offs.
Additional Information
- This is a work-from-office role.
- Two-way cab service is available along with transport allowance.
- Cab assistance is provided for candidates located within a 25 km radius of the office, subject to shift timings.
- Selection will include an HR interview, an SD panel interview, and a voice assessment.
- Applicants must bring 2 copies of their resume and a government-issued ID such as Aadhaar or a driving license.
- Do not bring laptops to the venue.
- The resume should mention “KAVITHA - 9445792519” at the top as a reference.
- Resumes are to be shared via WhatsApp only on 9445792519.
- The interview venue is Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur.
- The company does not ask for any payment or favors in return for job opportunities; suspicious activity should be reported to TAHelpdesk@Sutherlandglobal.com.