Housekeeping - Public Area Attendant

About the Company

Pullman & Mercure Melbourne Albert Park, part of Accor, offers a dual-brand hotel experience with 378 rooms, a restaurant, bar, pool, gym, and one of Melbourne's largest conference venues featuring 31 event spaces. Located opposite Albert Park Lake, it serves both business and leisure guests, providing a luxurious environment to relax and connect.

Accor fosters a culture rooted in passion, inclusivity, integrity, and responsible business practices. Their global presence offers extensive career advancement and development opportunities in hospitality.

Role Overview

The Housekeeping - Public Area Attendant is a vital member of the hotel's housekeeping team, responsible for ensuring the cleanliness and presentation of all public spaces within the hotel. This role guarantees guests enjoy a pristine and welcoming environment accompanied by courteous and professional service.

Key Duties

• Maintain superior cleanliness across all public areas including lobbies, restaurants, washrooms, hallways, offices, function rooms, and communal spaces.
• Perform detailed cleaning tasks such as vacuuming, mopping, sanitizing, polishing, organizing, and wiping surfaces to uphold high standards and positive guest impressions.
• Manage inventory levels by restocking linens, cleaning agents, beverages like tea and coffee, chemicals, refuse bins, and other supplies.
• Engage with guests in a friendly, professional manner, enhancing their hotel experience.
• Promptly report any maintenance or repair needs to ensure seamless operations and guest satisfaction.

Candidate Profile

• Previous experience in housekeeping, preferably within a fast-paced hotel or commercial environment.
• Exceptional attention to detail with a commitment to cleanliness.
• Eager to learn and progress professionally within a supportive hotel team.
• Able to work effectively both individually and as part of a team in a dynamic setting.
• Flexible availability to work rotating shifts including mornings, evenings, weekends, and public holidays.
• Possession of valid Australian work rights; sponsorship is not available for this position.

Additional Benefits

• Access to on-site parking during shifts.
• Confidential Employee Assistance Program for support.
• A diverse, inclusive, and welcoming workplace culture.
• Opportunities for mentorship and career growth alongside experienced professionals.
• Participation in reward and recognition initiatives.
• Discounts on accommodations and food & beverages across Accor properties and partner brands like Europcar.

Important Notes

Applicants must have valid working rights in Australia as sponsorship is not provided for this role.