Housekeeper

Overview

We seek a dedicated Housekeeper committed to maintaining our facilities with integrity and meticulous attention to detail. This role ensures a sanitary and organized environment for our guests, supporting our reputation and upholding high-quality care standards.

Key Duties

• Execute cleaning tasks including sweeping, mopping, dusting, polishing, vacuuming, emptying trash, cleaning bathrooms, and post-discharge cleaning following infection prevention and control (IPAC) best practices.
• Comply with IPAC and Bayshore's guidelines when cleaning admission rooms, discharge areas, isolation or outbreak rooms, and client units.
• Follow Bayshore Policies and Procedures rigorously.
• Ensure each room meets established cleanliness standards through thorough care and inspection.
• Safeguard equipment condition and promptly report damages or shortages.
• Address reasonable guest complaints and requests professionally and patiently.
• Monitor stock levels of consumables and replenish as needed.
• Strictly observe health and safety regulations and company protocols.
• Engage in quality assurance processes and continuous improvement initiatives aligned with the company’s Quality Management System.
• Participate actively in health and safety efforts, reporting risks or concerns to supervisors promptly.
• Complete accident reports within 24 hours for any workplace injuries involving direct reports.
• Support continuous quality improvement programs and maintain confidentiality of client and corporate information, sharing it only with authorized personnel.
• Perform other assigned duties as required.

Qualifications and Experience

• Secondary school diploma preferred; relevant Home Support Programs training is advantageous.
• Demonstrated experience as a cleaner or housekeeper is essential.
• Ability to perform independently with minimal supervision while sustaining high-quality work.
• Strong teamwork capabilities and customer service orientation with a friendly demeanor.
• Excellent interpersonal skills to manage challenging situations with objectivity and consistency.
• Effective prioritization and time management to handle multiple tasks efficiently.
• Capable of working swiftly without compromising cleanliness standards.
• Physical ability to stand, bend, squat, kneel, reach freely, and lift up to 23 kilograms.
• Proficient verbal and written communication skills in English or French.
• Knowledge and application of infection prevention practices.

Experience

Minimum of one year recent experience in a similar housekeeping role or equivalent life experience performing related duties.

Location

Position based in Scarborough, Ontario, Canada.