Host / Receptionist - Citylabs 4.0

Overview

Bruntwood specializes in managing and developing commercial properties across England, aiming to build vibrant communities and support business growth. Their Citylabs 4.0 location in Manchester City Centre serves as a dynamic workplace where you will contribute as a Host / Receptionist during standard business hours, Monday through Friday, from 08:00 to 17:00, totaling 40 hours per week.

Role Purpose

This position suits detail-oriented individuals who enjoy organizational tasks and precise administrative work. It involves engaging warmly with colleagues and prospective tenants, requiring approachability and a passion for relationship building.

Key Responsibilities

• Independently managing the enquiries inbox and invoicing system on a daily basis.
• Playing an essential role in tracking facilities and repair requests via internal systems.
• Serving as the initial point of contact for all visitors and contractors entering the building.
• Assisting with customer viewings to support property sales efforts.
• Collaborating across departments within Bruntwood and engaging effectively with customers, management, and colleagues at Citylabs.
• Promoting workplace wellbeing through exemplary conduct.
• Focusing on continuous improvement to add value, increase efficiency, and simplify processes.

Candidate Profile and Qualifications

• Proven administrative experience, particularly in managing correspondence and enquiries.
• Possess a proactive, can-do attitude suited to a dynamic and evolving environment.
• Demonstrate curiosity, strong attention to detail, and a commitment to exceeding expectations.
• Excellent communication skills paired with the ability to engage authentically with diverse individuals.

Employee Benefits

• 28 days of annual leave plus an additional day off for your birthday, with options to buy or sell holidays.
• 24 hours of annual volunteer time to participate in charitable causes.
• Eligibility for a sabbatical of up to 12 months after five years of employment.
• Access to a healthcare cash plan covering medical expenses such as optical, dental, and physiotherapy. Optional private healthcare is also available.
• Life assurance coverage for all employees.
• Up to 8% matched contribution pension scheme.
• Discounts and cashback offers at major retailers.
• Enhanced maternity/shared parental leave with 26 weeks fully paid.
• Interest-free learning loans to promote skill development.

Additional Information

Bruntwood has a strong philanthropic culture through The Oglesby Charitable Trust, which has donated over £25 million to various causes since 2001. The company is committed to diversity, inclusion, and accessibility in its workforce, encouraging applications from all backgrounds and providing accommodations throughout the recruitment process. The selection process includes a single-stage interview that offers candidates insight into the role and the business environment.