Head of Human Resources

About The Swank Company

The Swank Company started as a modest gift shop in Augusta, GA, in 2014 and has since flourished into a prominent boutique chain with multiple stores in Georgia and a thriving online platform launched in 2016. The brand caters to fashion-forward customers seeking affordable apparel, accessories, footwear, and distinctive gifts. The company values strong community ties and integrates customer feedback collected in stores and through active digital communication channels. They prioritize creating an inviting and enjoyable shopping environment and employ a diverse workforce, earning local accolades for excellence in boutique and gift sectors.

Role Overview

We are seeking a dedicated Head of Human Resources to lead all human capital initiatives across The Swank Company, along with its additional brands, Posh Tots and Escape Outdoors. This full-time, on-site position located in Augusta, GA will direct HR strategies focusing on workforce planning, recruitment, employee onboarding, and retention across both retail outlets and e-commerce operations. This leader will develop and revise HR policies ensuring compliance with current labor laws and alignment with the company’s cultural values.

Key Responsibilities

• Guide leadership on HR-related matters and advise on employee relations.
• Oversee performance management, disciplinary actions, and promote a positive workplace environment.
• Coordinate employee training and professional development initiatives.
• Support compensation and benefits programs aligned with company goals.
• Drive a culture of inclusion and high employee engagement.

Required Qualifications

• Significant experience leading HR operations in retail or customer-centered businesses.
• Comprehensive understanding of labor and employment laws and designing practical HR policies ensuring compliance.
• Proven skills managing employee relations, conflict resolution, and fostering an inclusive culture.
• Talent acquisition expertise, onboarding experience, and ability to handle staffing for multiple locations.
• Outstanding communication, coaching, and interpersonal abilities to foster trust across teams.
• Comfort working on-site in a dynamic retail setting collaborating with store managers and executives.
• Bachelor’s degree in Human Resources, Business Administration, or similar; HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) mandatory.
• Master’s degree and advanced HR certifications are preferred.