Head of Global IT Infrastructure

About the Role

Our partner, a leading international family-owned enterprise specializing in electrical connection and automation technology with over 9,000 employees worldwide, is looking for a Head of Global IT Infrastructure based in northern North Rhine-Westphalia. This position provides a unique opportunity to actively shape the future direction of the company's global IT infrastructure amidst a comprehensive transformation and to take on a key leadership role in an international setting.

Key Responsibilities

• Lead and develop two specialized infrastructure teams focusing on Network and Data Centers, overseeing a total of 17 team members including international colleagues, supporting both their technical skills and personal growth.
• Drive the strategic advancement of the global IT infrastructure, steering the transition towards a modern, service-oriented IT organization, and lead the migration to sustainable cloud and hybrid cloud environments by continually refining infrastructure and operational models.
• Continuously evolve service and operational models by managing external service providers and guiding the department's transformation from a hands-on operational team to a strategically managed unit.
• Standardize processes and working methods within global IT infrastructure, establish sustainable governance frameworks and methodologies to enable an efficient, service-oriented, and scalable international infrastructure organization.

Candidate Profile

• Proven leadership experience in managing IT infrastructure teams with a respectful and empowering approach that fosters team development and effectively manages change.
• Solid expertise in transitioning traditional infrastructure and operational models towards modern cloud and hybrid cloud platforms, such as Azure.
• Ideally possess strong knowledge in IT Service Management (e.g., ITIL), governance, process and provider management, and developing service-oriented operating models.
• Demonstrated capability in managing external IT service providers and technical partners with transparent service and performance management supported by KPIs and SLAs.

Benefits

• Flexible working hours and the option for remote work subject to agreement.
• Comprehensive opportunities for professional and personal development through varied training programs.
• Extensive health-related offerings and attractive mobility benefits such as the JobRad program.
• A family-friendly company culture providing access to childcare spots, caregiving support, and holiday childcare services.

Additional Information

The hiring process is conducted exclusively and directly with the decision-makers to ensure a swift, efficient, and tailored experience for candidates. Applicants are encouraged to submit their applications confidentially and securely. For further information, the contact person for this role is Carolin Airoldi.