UN
Customer Service Officer
Gwanda, Matabeleland South Province, Zimbabwe · À temps plein
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- Expérience
- 2 ans et plus
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 1 semaine
- Mode de travail
- Au bureau
- Admissibilité
- Candidates with experience in customer service or sales within financial services and a strong interest in customer engagement and sales growth are encouraged to apply.
- CV
- Candidature requise
Description de l'emploi
Role Overview
Access Forex is seeking a motivated Customer Service Officer to join its Operations team in Zvishavane, Zimbabwe. The role focuses on handling customer transactions with precision, supporting sales efforts, and providing a high standard of service to clients.
What You Will Do
- Handle remittance-related transactions carefully and efficiently.
- Present the company’s offerings and partner services to help grow sales and attract more customers.
- Develop and nurture strong, long-term relationships with customers.
- Guide customers on available products, services, and digital self-service options.
- Review market trends and competitor activity to spot new business opportunities.
Requirements
- Minimum of 2 years of experience in customer service or sales, preferably in the financial services industry.
- Working knowledge of Microsoft Office applications.
About the Opportunity
This position suits someone who enjoys customer interaction, is commercially minded, and is eager to contribute to growth in the financial services sector.