Customer Service Officer - Central Coast
Central Coast, New South Wales, Australia · À temps plein
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- Expérience
- N'importe lequel
- Salaire
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- Ouvertures
- 1
- Publié
- il y a 3 semaines
- Mode de travail
- Au bureau
- Admissibilité
- Candidates with experience in customer service or administration are suitable. Applications are especially encouraged from Aboriginal and Torres Strait Islander peoples, veterans, people of all ages, people with different abilities, gender identities, and cultural backgrounds. Applicants must also…
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- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Company
Cleanaway is a major Australian waste management business focused on turning waste into useful resources and renewable energy. With more than 10,000 employees and a national footprint, the company aims to lead the sector through innovation, sustainability, and strong health, safety and environment performance.
Role Overview
This permanent full-time position is based in Wyong on the Central Coast, New South Wales. The role places you at the front line of customer contact, where you will support customers and the municipal council by phone and email while also handling key administrative work.
What You Will Do
- Act as the initial contact point for customer enquiries and service requests.
- Provide courteous and professional support to customers over phone and email.
- Carry out day-to-day administrative duties such as filing, copying, and data entry.
- Build productive relationships with internal support teams and external stakeholders to help meet customer expectations.
- Keep records accurate and make sure end-to-end processes are followed correctly in line with company procedures and finance deadlines.
About You
To succeed in this position, you should bring prior experience in customer service or administration, along with strong communication, organisation, and multitasking skills. You should be comfortable working with Microsoft Office tools, take initiative, and be able to work with limited supervision.
Why Join Us
The company offers an attractive salary package, career growth opportunities, paid parental leave, and a range of employee benefits including an annual share plan, novated leasing, optional flu vaccinations, employee assistance access, private health insurance discounts, and other corporate discounts.
Recruitment Checks
The hiring process includes checks such as criminal history screening, medical assessments, drug and alcohol testing, and confirmation of qualifications, licences, and work rights.
Equal Opportunity and Support
Applications are encouraged from Aboriginal and Torres Strait Islander peoples, as well as candidates of all ages, abilities, gender identities, backgrounds, and veterans. If you need adjustments during recruitment, you can request support by email.
Additional Information
This vacancy is for a permanent full-time role. The internal vacancy number is 524479. The location is Central Coast, NSW, Australia.