Customer Service Executive
Shining Stars Institution & travels
Noida, Uttar Pradesh, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 200,000 – INR 250,000 / year
- Ouvertures
- 1
- Publié
- il y a 2 heures
- Mode de travail
- Au bureau
- Éducation
- Tout diplômé
- Admissibilité
- Graduation is not mandatory for this position. Freshers and experienced candidates are both eligible.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Role
Shining Stars Institution & travels is looking for energetic, clear-speaking, and target-oriented people to join its customer service team in Kolkata and Noida. This opportunity is designed for candidates who want to grow in a client-facing support role.
Role Overview
The position is for a Customer Service Executive based in Noida, India, with openings also mentioned for Kolkata.
Compensation
The salary details shared for this role are:
- Kolkata: INR 15,000 CTC per month
- Noida: INR 21,000 CTC per month
Working Schedule
- 6 working days each week
Responsibilities
- Respond to customer questions and concerns through voice, chat, or email.
- Provide helpful support and work toward quick resolution of customer issues.
- Keep accurate logs and records of all customer interactions.
- Deliver a positive service experience while following quality expectations.
Requirements
- Strong verbal and written communication skills.
- A customer-first mindset and a service-oriented approach.
- Basic computer literacy.
- Both freshers and candidates with prior experience can apply.
Eligibility
Graduation is not mandatory for this position.
Application Note
Interested candidates were asked to share their updated resume. A contact number was provided for follow-up.