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Quality Assurance Tester
Markham, Ontario, Canada · Jornada completa
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- Experiencia
- Cualquier
- Salario
- —
- Vacantes
- 1
- Al corriente
- hace 14 horas
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Job Overview
We are seeking a dedicated Software Quality Assurance Specialist to rigorously test and validate multiple applications focusing on areas such as voice input/output technologies—including voice recognition and text-to-speech—interactive voice response systems, automatic call distribution, computer telephony integration, internet-based solutions, real-time data communication, and multi-system networking.
Key Responsibilities
- Conduct thorough testing and validation of voice technology-related applications.
- Evaluate interactive voice response and automatic call distribution systems for performance and accuracy.
- Test computer telephony integration and internet-based applications for functionality and reliability.
- Ensure real-time data communications and multi-system network solutions meet quality benchmarks.
- Contribute to the establishment and refinement of quality standards for all company products.
Requirements
- Experience and understanding of voice recognition and text-to-speech systems.
- Knowledge of interactive voice response (IVR) and automatic call distribution (ACD) technologies.
- Familiarity with computer telephony integration (CTI) and real-time data communication protocols.
- Ability to test and troubleshoot multisystem networking environments.
- Strong attention to detail and commitment to maintaining high quality standards.