Online Assistant

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores across Aotearoa, supported by more than 20,000 team members. The company is committed to improving the daily lives of Kiwis, engaging with three million New Zealanders weekly. Their culture promotes friendliness, energy, innovation, pragmatic problem solving, and mutual respect within a supportive team environment.

Role Overview

• Accurately and safely picking and packing online orders for customers
• Coordinating with other departments concerning stock shortages, substitutions, and customer inquiries
• Maintaining a proactive and positive approach to health and safety for oneself and others

Candidate Profile

• Strong understanding of quality customer service principles
• Ability to prioritize customer-first decisions aligned with company procedures and systems
• Effective communication skills and teamwork capabilities
• Willingness to remain on feet throughout entire shifts
• A friendly demeanor and welcoming attitude

Benefits

• Access to an Everyday Rewards team card offering discounts, bonus points on grocery purchases, and reduced fees for online delivery
• Discounts on banking and insurance products including health and life coverage
• Opportunities for career advancement both locally and globally within the Woolworths Group

About Woolworths Group

As part of the Woolworths Group, employing over 200,000 individuals, the company fosters collaboration to create better experiences for over 24 million customers weekly. Woolworths supports innovation, career growth, flexible work arrangements, and a culture of genuine care.

Diversity and Inclusion

The organization values diversity, equity, inclusion, and belonging, recognizing these as essential to fulfilling their mission. Woolworths is committed to a workplace where everyone feels valued and empowered to achieve their full potential. Candidates can request support or accommodations during the hiring process.