National Accounts Coordinator

Role Overview

Are you passionate about precision, coordination, and bringing promotional plans to life seamlessly? We seek a National Accounts Coordinator to join our Sales team in Hahndorf, South Australia, supporting a cherished local brand. This newly established position plays a critical behind-the-scenes role, managing customer accounts, orders, promotions, and cross-team collaboration to ensure our products are delivered flawlessly to the shelf every time.

Key Responsibilities

• Serve as the pivotal support for the Accounts team, providing daily and ad hoc assistance to maintain smooth customer account management.
• Manage detailed processing of orders, address and resolve issues, and maintain precise customer and system data.
• Coordinate promotional activities by setting up, submitting, and updating promo details, monitoring deadlines, and ensuring timely, error-free execution of campaigns.
• Collaborate efficiently with customers, Field Sales, Marketing, and Account teams to confirm promotional frameworks and facilitate perfect in-store execution.
• Maintain and manage customer portals, prepare sales and promotional reports, delivering accurate and timely data for Account Managers’ decisions.
• Support trade activation and post-promotion reporting, analyzing results to improve future campaigns.

Candidate Profile

• Commercially astute individual with a background in Business or Marketing and a proactive approach.
• Experience in sales operations, preferably in a dynamic FMCG environment.
• Strong proficiency in promotional management and confident use of systems to ensure accurate data handling.
• Natural collaborator, skilled at aligning cross-functional teams for smooth execution.
• Comfortable with technology including customer portals, promotion platforms, and CRM tools.
• Highly organized, analytical thinker turning data insights into confident decisions.
• Commitment to accuracy and detail as foundational to excellent results.
• Passion for food, flavors, and the Beerenberg brand culture.

Workplace Culture and Benefits

Beerenberg is a family-owned company with deep roots and a legacy spanning decades, built on traditional recipes and a commitment to workplace happiness. Many employees have been part of the team for years, embodying the family spirit found in our products. Join us to be part of a tight-knit and supportive environment where employees are valued and encouraged to thrive.