Library Operations Support Officer at Hume Libraries
Carlton, Victoria, Australia · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- AUD 77,133 – AUD 77,133 / year
- Vacantes
- 1
- Al corriente
- Hace 3 horas
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
About the Role
Join Hume Libraries as a Library Operations Support Officer based at the Broadmeadows Library. This permanent full-time position offers a salary of $77,133.68 per annum plus superannuation. The role involves providing high-standard operational and administrative support to the library management team, ensuring smooth library services. It is an onsite position requiring 38 hours per week, Monday to Friday starting at 8 am, with one rostered day off (RDO) per month. While no regular weekend or evening shifts are required, occasional out-of-hours calls for rostering matters may be necessary. You may be asked to cover customer service shifts at any library branch as needed.
Key Responsibilities
- Manage delegated administrative projects effectively using MS Office, TEAMS, finance software, and rostering tools.
- Assist the roster administrator by providing roster support.
- Monitor, order, and maintain office equipment across all library locations.
- Handle financial administration tasks, including purchasing, invoice processing, and payment reconciliation in accordance with procurement policies.
- Maintain and monitor the key register for all library sites.
- Participate in rostered customer service duties within the Hume Libraries network.
- Collaborate with team members to deliver excellent customer service to the community.
Candidate Profile
- Proficient in relevant technology, administrative processes, and procedures.
- Strong computer skills with excellent competency in common software tools.
- Understanding and keen respect for confidentiality and privacy concerning both customer and staff information.
- Prior experience in public libraries, office administration, or customer service is highly valued.
- Exceptional customer service abilities, especially within demanding environments.
- Experience in carrying out financial administration including purchasing, invoice processing, and payments aligned with procurement procedures.
Additional Information
- Position requires presence at Broadmeadows Library with no weekend or evening work typically needed.
- Occasional out-of-hours availability for rostering issues may be required.
- Applicants are expected to start work promptly at 8 am on weekdays.