Junior Account Manager

About Synergix Technologies

With a legacy spanning over three decades, Synergix Technologies has established itself as a leading ERP solution provider in Singapore, supporting more than 600 corporate clients in optimizing their business operations. As a strategic subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a company listed on the Tokyo Stock Exchange specializing in ERP and accounting solutions, Synergix is embarking on an exciting phase of rapid growth across Singapore and Southeast Asia, leveraging the extensive expertise and resources of its parent company.

Role Overview

We are seeking a driven Junior Account Manager to take charge of our Singapore market operations. This role uniquely blends local business expansion with a global operational framework, serving as the vital conduit between Singaporean clients, our development team based in Vietnam, and the executive leadership at our Japan headquarters.

Key Responsibilities

• Foster and sustain strong relationships with existing clients to ensure high customer retention levels.
• Identify and capitalize on new business opportunities within the Singapore ERP software market to drive revenue growth.
• Arrange and conduct meetings to present product updates and collect client feedback.
• Collaborate closely with internal business analysts and functional consultants to design bespoke solutions for client needs.
• Handle quotation requests and provide support for business and grant proposals.
• Promote cross-selling and upselling of company offerings to existing customer accounts.
• Achieve account performance targets in alignment with management expectations.
• Maintain accurate and timely records in the internal CRM system for reporting purposes.

Qualifications and Eligibility

• Degree-level educational qualifications are preferred.
• Candidates with no prior work experience are welcome to apply.
• If candidates have prior experience, a minimum of 2 years in sales is required.
• Compensation will be aligned with the candidate's prior experience.
• A "farmer" mindset characterized by dedication to client service and relationship cultivation.
• Solid understanding of customer retention and account management principles.
• Patience and willingness to attentively listen to and incorporate customer feedback.
• Strong presentation, verbal communication, and writing skills are essential.

Additional Information

• Only Singapore Citizens or Permanent Residents are eligible to apply.
• Only shortlisted applicants will be contacted.

Benefits

• This is an entry/junior level position with maximum basic pay up to SGD 4,500, supplemented by an attractive commission scheme.
• A positive and encouraging work atmosphere.
• Opportunities for career growth and professional development.
• Modern office facilities and team-building activities.