Inside Sales Representative

Job Overview

We are searching for a driven and technically skilled Senior Inside Sales Executive to enhance our sales efforts specializing in industrial valves, pumps, and mechanical seals. The candidate should have a solid background in mechanical engineering, exceptional communication talents, and demonstrated expertise in managing customer queries, quotations, technical negotiations, and order processing within the industrial manufacturing domain.

Primary Duties

• Respond to customer inquiries offering both technical and commercial guidance.
• Develop and submit detailed quotations, proposals, and tender documentation.
• Assess customer needs and suggest appropriate solutions involving valves, pumps, or mechanical seals.
• Collaborate with sales, engineering teams, and clients to ensure smooth order fulfillment.
• Persistently follow up on quotations to convert leads into confirmed orders.
• Build and maintain strong relationships with current customers while scouting for new business prospects.
• Manage CRM databases, sales documentation, and customer information accurately.
• Negotiate prices, delivery timelines, and commercial terms adhering to company policies.
• Coordinate with procurement and operations to guarantee timely product delivery.
• Assist field sales engineers by providing technical and commercial support.
• Keep track of market developments, competitor actions, and evolving customer needs.

Candidate Profile and Requirements

• Comprehensive understanding of industrial valves, pumps, mechanical seals, and associated mechanical systems.
• Capability to interpret technical drawings, specifications, and datasheets.
• Strong verbal and written communication skills.
• Proficient negotiation and customer relationship management capabilities.
• Experience using MS Office, ERP, and CRM platforms.
• Ability to handle multiple quotations and customer accounts effectively.
• Familiarity with industrial processes and their applications.
• Mechanical Engineering Diploma and a Bachelor's degree in Mechanical Engineering preferred.
• Minimum of 3 years inside sales experience with industrial valves, pumps, seals, or related products.
• Proven success in meeting sales targets and advancing business growth.
• Excellent analytical, problem-solving skills, and a self-driven, customer-centric mindset.