Disponent (m/w/d)

Position Overview

For the Bochum area, Home Instead is looking for a Dispatcher (m/f/d) who will ensure that client assignments are staffed appropriately. The role focuses on balancing the needs of customers and employees while keeping operations running smoothly in a caring, service-oriented environment.

What You Will Do

• Create and manage duty rosters for caregiving staff.
• Align staffing plans with individual client requirements and employee preferences.
• Support the planning of employee training and retention initiatives.
• Assist with administrative work, especially payroll-related tasks.
• Work closely with the team to help deliver high-quality care.

Your Profile

• You have completed vocational training, ideally in a commercial field.
• Previous experience in personnel scheduling or workforce planning is an advantage.
• You are willing to learn and adapt to an innovative system.
• You bring quick comprehension, strong empathy, and solid interpersonal skills.
• You present yourself in a friendly, confident, and professional manner.

Why This Role Could Be a Good Fit

This position suits someone who enjoys teamwork, likes supporting people, and wants an employer that values flexibility and personal well-being. If you are looking for a role with responsibility, purpose, and room to help shape the future, this may be the right match.

What the Employer Offers

• Fair, performance-based compensation with transparent pay.
• Opportunities for personal and professional development through tailored training.
• A supportive team culture with appreciation and a positive atmosphere.
• Room to contribute ideas and help shape future processes.
• Long-term stability in a growing company with short decision paths.
• Regular training and continuing education for professional and personal growth.
• Flexible working hours to support a healthy work-life balance.
• A meaningful job with responsibility.

Additional Information

Work location: Bochum and surrounding area.

Employment type: Full-time.

About the employer: The company is an approved care and support service based in Bochum and operating on a growth trajectory. The team is considered highly important, whether in direct care, administration, or leadership roles. The mission is to help people in need, mostly older adults, remain in the comfort of their own homes.

Application Notes

The application form requests first name, last name, phone number, email address, postal code, place of residence, application documents, and an optional message. Missing documents can be submitted later, and the employer invites applicants to get in touch if anything is unclear. By submitting the application, consent is given to be contacted by email and the privacy policy is acknowledged.

Locations

This role is available in Bochum, including the following postal code areas: 44787, 44789, 44791, 44795, 44797, 44799, 44801, 44803, 44867, 44869, 44879, 44892, and 44894.