Customer Service Executive - Mutual Fund
Thane, Maharashtra, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 275,000 – INR 450,000 / year
- Vacantes
- 1
- Al corriente
- Hace 8 horas
- Modo de trabajo
- En la oficina
- Educación
- Cualquier graduado
- Elegibilidad
- Any graduate with strong English communication, no education/employment gap above 6 months, and age between 20 and 30 years can apply. Experienced candidates are preferred.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Role Overview
This opening is for a customer service executive supporting a mutual fund process for Kotak Mahindra Bank. The position is based in Thane and focuses on assisting customers across voice and non-voice channels.
What You Will Do
You will manage inbound customer interactions by phone, email, and chat, and help resolve questions related to mutual fund products and services. The role also requires handling customer issues professionally and ensuring a smooth support experience.
Eligibility
- A graduate degree is mandatory.
- Applicants with prior experience are preferred.
- Candidates should be between 20 and 30 years of age.
- Strong English communication skills are required.
- No education or employment gap longer than 6 months is permitted.
Compensation
The salary offered is up to INR 4.5 LPA CTC, depending on interview performance. The listed annual pay range is INR 2,75,000 to INR 4,50,000.
Shift and Weekly Off
This is a rotational day-shift role. Working hours are from 7:00 AM to 8:00 PM, with a 9-hour shift schedule. The employee will receive 8 rotational offs per month.
Additional Information
Interested candidates can apply for the role. For interview scheduling and other details, contact HR Sakshi at 8432537262.