Supply Chain Director

Overview

The American Hospital Dubai is seeking a Supply Chain Director to oversee all facets of its supply chain management, including routine operations and strategic projects tied to compliance, policy formulation, contract oversight, and application management.

Key Responsibilities

• Manage daily operations of the supply chain department to ensure maximum efficiency and staff productivity.
• Provide expert procurement guidance to internal clients, including senior leadership.
• Oversee interactions between vendors and IT systems involved in supply chain.
• Develop and mentor team members to foster a cohesive and well-functioning department.
• Assume full financial accountability for the procurement budget.
• Administer contracts, including preparation, compliance, and management of modifications.
• Supervise inventory control and logistics to maintain uninterrupted supply flow.
• Formulate, update, and communicate procurement and sourcing policies and procedures.
• Collaborate with department heads and executives on selection or recommendations for medical and non-medical purchases.
• Ensure adequate staffing levels to deliver excellent customer service according to procurement policies.
• Evaluate performance metrics of supply chain staff regularly.
• Lead supply chain application management including maintenance, development, and training.
• Oversee financial analysis, compliance, and key performance indicators related to supply chain operations.
• Implement industry best practices through benchmarking with internal and external standards.
• Lead system automation projects impacting supply chain and contract management.
• Review and enhance existing procurement governance policies and develop new ones as necessary.
• Supervise periodic supply chain audits, investigate non-compliance issues, analyze root causes, and recommend corrective actions.
• Develop and maintain a Quality Management System aligned with Joint Commission International Accreditation (JCIA) standards for hospital supply chain activities.
• Monitor contracts post-execution, proactively manage upcoming negotiations, and identify cost-saving opportunities.
• Coordinate with stakeholders on supplier evaluation criteria, performance assessment, and development standards.
• Establish and enforce a supplier code of ethics.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, or related field required.
• Master's degree in Business Administration, Supply Chain Management, or related field preferred.

Professional Experience

• At least 12 years of experience in hospital supply chain operations.
• Minimum 5 years in senior management roles within a healthcare environment.
• Familiarity with Joint Commission International Accreditation (JCIA) standards.
• Extensive knowledge of supply chain processes.
• Proficient in computer applications including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).