Senior Product Analyst

About the Position

We are looking for an experienced Senior Product Analyst to join a prominent team in South Melbourne, Victoria, offering a hybrid work model with on-site presence four days a week and remote work every Monday. The role operates between 10:00am–6:00pm or 11:00am–7:00pm. The salary ranges from $100,000 to $130,000 annually, complemented by biannual bonuses in June and December, with some flexibility for outstanding candidates. There is also a daily transport allowance for office days ending at 7:00pm.

Role Overview

This role is pivotal in developing and refining product analytics frameworks and KPIs across crucial user journeys. It demands transforming complex queries into insightful data-driven strategies that enhance retention, engagement, conversions, and revenue within a dynamic digital product atmosphere. Collaboration with Product Operations, Campaign, and Leadership teams is key to ensuring timely, actionable insights drive strategic decisions.

Key Responsibilities

• Develop and sustain product metrics frameworks, including dashboards, KPI definitions, and automated alerts.
• Monitor daily metrics to proactively detect anomalies and emerging trends.
• Conduct thorough root cause analyses on changes affecting conversion rates, user retention, average revenue per user, payment activity, and campaign outcomes.
• Generate regular performance reports and in-depth analyses on a weekly and monthly basis for leadership review.
• Lead independent analytics projects such as funnel analysis, cohort studies, and measuring campaign impact.
• Construct analytical models including lifetime value, conversion funnels, and churn prediction using SQL and Excel/Power BI, with Python or R being advantageous.
• Collaborate with stakeholders to translate findings into clear, prioritized business actions.
• Ensure consistency in metric definitions and reporting standards throughout cross-functional teams.
• Utilize AI technologies to expedite analysis processes and improve documentation quality when appropriate.

Candidate Profile

• A bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or a related discipline; a master's degree is preferable.
• Minimum of five years’ experience in product analytics, growth analytics, or data analysis within digital or mobile B2C product environments.
• Proficient in SQL, Excel, and Power BI or similar analytical tools.
• Experience working with product analytics platforms such as Mixpanel, Amplitude, or Google Analytics 4.
• Strong understanding of user funnels, cohort analysis, retention strategies, and experimentation design.
• Self-motivated, highly detail-focused, and an effective communicator.
• Must hold full Australian work rights.

Preferred Qualifications

• Expertise in Python or R for advanced data analysis and predictive modeling.
• Experience in sectors such as gaming, fintech, marketplaces, or subscription-based services.
• Familiarity with multi-region markets or emerging economies.
• Background supporting Product Operations or Campaign teams with regular analytics support.
• Experience within the online betting industry.
• Proficiency in Mandarin language skills is an advantage.

Additional Information

The role requires availability during specified working hours and candidates without full Australian work rights are not eligible. The position offers a hybrid work environment with one day remote and four days onsite. Salary offers are negotiable for exceptional talent, and transport allowances are included for late-working office days. Prospective applicants will be asked about their relevant experience, qualifications, working rights, salary expectations, and Mandarin language proficiency during application.